Access Guide

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Getting to (Godiva Café)

Godiva Café is located outside, to the rear of the left wing of the hotel on Level -1, straight ahead and to the left through the Food Court as you exit French Street.
The most accessible route has step-free level access, a lift, automatic doors and doors permanently held open.
To view information about this lift click here (new tab).
The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (next to Food Court - Left Hand Transfer), please click here for more information (new tab).

The entrance to the café is located to the left as you pass through the Food Court, when exiting the building at the rear of French Street.
Access to the area is via lift, for more information see the lift section of the Access Guide (new tab).
There is step-free access via ramp at the entrance to the café.
The ramp is slight, over 150cm wide, with no handrails.
There are automatic doors at the entrance, which open by sliding.
The width of the door opening is 149cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

The entrance to the café is located to the rear of the building, leading out to the outdoor seating area.
Access to the area is via lift, for more information see the lift section of the Access Guide (new tab).
There is step-free level access at the entrance to the café.
There are automatic doors at the entrance, which open by sliding.
The width of the door opening is 152cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

The café has full table service, a counter where food and drink can be ordered, buffet counters, self service counters and staff who can provide assistance.
Menus are online, displayed on the counter and mobile phone app.
Food served includes: desserts.
Food served includes: Chocolates, sweets and pastries.
The following dietary requirements can be catered for: vegetarian.
Guests with food allergies cannot bring their own food.
The following are available: drinking straws and takeaway cups.
There is no hearing assistance system.
There is background noise.
None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
There is step-free level access around some of the area.
The flooring inside is hard.
The flooring is shiny and patterned.
The flooring outside is hard.
Lighting levels are good in this area.
There is a raised area which has stepped access.
The outdoor seating area is accessed by 2 steps.

There is step-free level access around some of the area.
There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
The seating includes: dining chairs with armrests, armchairs, sofas and bench seats.
The seating area has: a priority table.
The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
The flooring inside is hard.
The flooring is shiny and patterned.
The flooring outside is hard.
There is background noise.
Lighting levels are good in this seating area.
There is a raised area which has stepped access.
The outdoor seating area is accessed by 2 steps.

The male and female standard toilets were surveyed.
There is step-free level access into the toilet.
The toilet door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the toilet door opening is 75cm.
The width of the door into the toilet cubicle is not over 75cm.
The wash basin tap type is sensor.