Access Guide
Getting to (Piazzetta Italiana)
- Piazzetta Italiana is located on Level -1 of the left wing of the hotel, to the rear right of French Street.
- The most accessible route has step-free level access, a lift and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (next to Food Court - Left Hand Transfer), please click here for more information (new tab).
Entrance (Piazzetta Italiana)
- The entrance to the restaurant is located on Level -1 of the left wing of the hotel, to the rear right of French Street.
- Access to the restaurant is via lift, for more information see the lift section of the Access Guide (new tab).
- There is no step-free access at the entrance to the restaurant.
- There are 3 steps, which have some clear markings, with no handrails.
- There is a manual door at the entrance, which opens away from you.
- The width of the door opening is 101cm.
- The door has a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
- There are two alternative identical doors here to access the restaurant. There are an additional 3 steps down into the restaurant after the entrance doors.
Restaurant (Piazzetta Italiana)
- The restaurant has full table service, a bar where drinks can be ordered and staff who can provide assistance.
- Menus are handheld, online, digital and mobile phone app.
- Food served includes: Italian food.
- The following dietary requirements can be catered for: vegetarian.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws and takeaway cups.
- There is no hearing assistance system.
- There is background noise.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- Lighting levels in this area are low in the evening.
- There is step-free level access around the area.
Seating (Piazzetta Italiana)
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: dining chairs with armrests, bench seats, high stools and chairs without armrests.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- There is background noise.
- Lighting levels in this seating area are low in the evening.