Access Guide

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Getting to (Rixy Kids' Pool)

Rixy Kids' Pool is located within the main Rixy Kids' Club complex, in the grounds to the rear right of the hotel, by the western end of the Main Outdoor Pool.
The most accessible route has step-free level access, a lift, automatic doors and doors permanently held open.
To view information about this lift click here (new tab).
The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Centre of Main Outdoor Pool - Left Hand Transfer - Obstructed), please click here for more information (new tab).

The entrance to the area is located in the grounds to the rear right of the hotel, by the western end of the Main Outdoor Pool.
Access to the area is via lift, for more information see the lift section of the Access Guide (new tab).
There is step-free level access at the entrance to the area.
There are automatic doors at the entrance, which are permanently open.
The width of the door opening is 135cm.
The doors have a low colour contrast.
There is a second set of automatic doors at the entrance, which are permanently open.
The width of the door opening is 130cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

There is step-free level access to reception.
The reception has glazed screens which may affect the ability of someone to lip read.
Lighting levels are good at this reception.
There is a reception desk suitable for a wheelchair user.
The reception does not have a hearing assistance system.
There is hard flooring and deep pile carpet.
The flooring is shiny.
There are sofas available in this reception area.
There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the reception area.
There may be background noise.

This is an outdoor swimming pool.
Access to the swimming pool is via lift, for more information see the lift section of the Lift (Right Wing - Accessible Lift) Access Guide (new tab).
Guests get into the water by dropping directly in from the side of the pool.
There is step-free level access around the whole pool.
The pool has a lifeguard on duty at all times.
Seating around the pool includes: sun loungers.
Additional facilities include: a children's pool.
The flooring is hard.
This is a children's pool, so is only 35cm deep. Effectively, the water is therefore accessed by one step.

This is an outdoor splash park with waterslides.
Access to the Splash Park is via lift, for more information see the lift section of the Lift (Right Wing - Accessible Lift) Access Guide (new tab).
No slides have step-free access.
There is step-free access around the whole splash park.
The area has a lifeguard on duty at all times.
Seating in the area includes: sun loungers.
Additional facilities include: a children's pool.
The flooring is hard.
The pool is only 50cm deep. Access is via dropping directly into the water from the side.