Access Guide

Search Access Guide

Getting to (Rixy Restaurant)

Rixy Restaurant is located inside the main Rixy Kids' Club complex, to the rear right of the hotel grounds, by the western end of the Main Outdoor Pool.
The most accessible route has a lift, slight ramps/slopes, steep ramps/slopes, automatic doors and doors permanently held open.
To view information about this lift click here (new tab).
The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Centre of Main Outdoor Pool - Left Hand Transfer - Obstructed), please click here for more information (new tab).

The entrance to the area is located in the grounds to the rear right of the hotel, by the western end of the Main Outdoor Pool.
Access to the area is via lift, for more information see the lift section of the Access Guide (new tab).
There is step-free level access at the entrance to the area.
There are automatic doors at the entrance, which are permanently open.
The width of the door opening is 135cm.
The doors have a low colour contrast.
There is a second set of automatic doors at the entrance, which are permanently open.
The width of the door opening is 130cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

There is step-free level access to reception.
The reception has glazed screens which may affect the ability of someone to lip read.
Lighting levels are good at this reception.
There is a reception desk suitable for a wheelchair user.
The reception does not have a hearing assistance system.
There is hard flooring and deep pile carpet.
The flooring is shiny.
There are sofas available in this reception area.
There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the reception area.
There may be background noise.

The entrance to the restaurant is located to the left as you enter the Kid Zone inside the Rixy Kids' Club complex.
Access to the restaurant is via lift, for more information see the lift section of the Access Guide (new tab).
There is step-free level access at the entrance to the restaurant.
There are automatic doors at the entrance, which open by sliding.
The width of the door opening is 130cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

The restaurant has a buffet counter, a self service counter, table service (on request only) and staff who can provide assistance.
Menus are displayed on the counter.
Food served includes: buffet food and desserts.
Food served includes: children's meals.
The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
Guests with food allergies cannot bring their own food.
The following are available: drinking straws, takeaway cups, two handled cups, easy grip cutlery and takeaway cutlery.
There is no hearing assistance system.
There is background noise.
None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
The flooring inside is hard.
The flooring is shiny and patterned.
Lighting levels are good in this area.
There is step-free level access around the area.
The buffet/self-service counter is designed for children, and is 71cm high.

There is step-free level access around the area.
There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
The seating includes: dining chairs with armrests, bench seats and chairs without armrests.
Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
The flooring inside is hard.
The flooring is shiny and patterned.
There is background noise.
Lighting levels are good in this seating area.