Access Guide
Getting to (Starbucks French Street)
- Starbucks French Street is located in the centre of French Street, on Level -1 of the left wing of the hotel.
- The most accessible route has step-free level access, a lift and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (next to Food Court - Left Hand Transfer), please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Left Wing - Level -1 French Street - Left Hand Transfer), please click here for more information (new tab).
Café (Starbucks French Street)
- There is step-free level access into the café area.
- The café has a counter where food and drink can be ordered, table service (on request only) and staff who can provide assistance.
- Menus are wall-mounted, menu boards, digital, online and mobile phone app.
- Food served includes: drinks only.
- Food served includes: coffees and teas.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws and takeaway cups.
- There is no hearing assistance system.
- There is background noise.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- There is step-free level access around some of the area.
- The flooring inside is hard.
- The flooring is shiny and patterned.
- Lighting levels are low in this area.
- There is a raised area which has stepped access.
- The majority of the seating area is located on an area of raised decking directly opposite the counter. This is accessed via a single clearly-marked step. However, there is also some seating located around the edge of this decked area, with step-free level access.
Seating (Starbucks French Street)
- Access into the seating area is via a step.
- There is 1 step, which is clearly marked, with no handrails.
- There is step-free level access around some of the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: dining chairs with armrests and bench seats.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- The flooring is shiny and patterned.
- There is background noise.
- Lighting levels are low in this seating area.
- There is a raised area which has stepped access.
- The majority of the seating area is located on an area of raised decking directly opposite the counter. This is accessed via a single clearly-marked step as described above. However, there is also some seating located around the edge of this decked area, with step-free level access.