Access Guide
Getting to (Troy Bar)
- Troy Bar is located outside the right wing of the hotel, to the right as you exit the building on Level -1, opposite the Game Centre.
- The most accessible route has step-free level access, a lift, automatic doors and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Left Wing - Level -1 French Street - Left Hand Transfer), please click here for more information (new tab).
Bar (Troy Bar)
- Access into the bar area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The bar serves drinks.
- Menus are online, digital and mobile phone app.
- Food served includes: a modern bar menu and drinks only.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws and takeaway cups.
- There is no hearing assistance system.
- There is background noise which varies, depending on the time of day.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- There is step-free level access around some of the area.
- Some flooring is shiny.
- The flooring outside is grass and hard.
- Lighting levels in this bar are low in the evening.
- There is a raised area which has stepped access.
- The bar and decked seating area are on a raised platform, accessed via one step from the grassed seating area and the rest of the resort.
Seating (Troy Bar)
- There is step-free level access into the seating area.
- There is step-free level access around some of the area.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: armchairs, stools and chairs with armrests.
- The seating area has: a priority table.
- Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- Some flooring is shiny.
- The flooring outside is grass and hard.
- There is background noise which varies, depending on the time of day.
- Lighting levels in this seating area are low in the evening.
- There is a raised area which has stepped access.
- The bar and decked seating area are on a raised platform, accessed via one step from the grassed seating area and the rest of the resort.
