Access Guide
Getting to (Turquoise Restaurant)
- Turquoise Restaurant is located at the far end of the left wing of the hotel, on Level L.
- The most accessible route has step-free level access, a lift and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Left Wing - next to Turquoise Restaurant - Left Hand Transfer), please click here for more information (new tab).
Entrance (Turquoise Restaurant)
- The entrance to the restaurant is located at the far end of the left wing of the hotel on Level L.
- Access to the restaurant is via lift, for more information see the lift section of the Access Guide (new tab).
- There is step-free level access at the entrance to the restaurant.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 180cm.
- The doors have a high colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant (Turquoise Restaurant)
- The restaurant has buffet counters, self service counters, table service (on request only) and staff who can provide assistance.
- Menus are online, digital, displayed on the counter and mobile phone app.
- Food served includes: buffet food and varies daily.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws and takeaway cups.
- There is no hearing assistance system.
- There is background noise.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- Lighting levels in this area are low in the evening.
- There is step-free level access around some of the area.
- There is a raised area which has ramped access.
- There is a short but very steep ramp to access the outdoor dining terrace from the internal areas of the restaurant.
Seating (Turquoise Restaurant)
- There is step-free level access around some of the area.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: dining chairs with armrests, bench seats and chairs without armrests.
- The seating area has: a priority table.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- There is background noise.
- Lighting levels in this seating area are low in the evening.
- There is a raised area which has ramped access.
- There is a short but very steep ramp to access the outdoor dining terraces from the internal areas of the restaurant.