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Rixos Sungate - Alara Snack

Rixos Sungate

Access Guide

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Getting to (Alara Snack)

Restaurant (Alara Snack)

  • There is step-free level access into the restaurant area.
  • The restaurant has buffet counters, self service counters, table service (on request only) and staff who can provide assistance.
  • Menus are online, digital, displayed on the counter and mobile phone app.
  • Food served includes: buffet food, desserts, sandwiches and snacks and varies daily.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • Guests with food allergies cannot bring their own food.
  • The following are available: drinking straws and takeaway cups.
  • There is no hearing assistance system.
  • There is background noise.
  • None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
  • The flooring is shiny.
  • The flooring outside is hard.
  • Lighting levels are good in this area.
  • There is step-free level access around some of the area.
  • There is a raised area which has stepped access.
  • This restaurant is entirely outdoors. The lower level of the seating area has stepped access; however these steps can be bypassed by going around the perimeter of the restaurant, a route which accesses this area via a very slight ramp.

Seating (Alara Snack)

  • There is step-free level access into the seating area.
  • There is step-free level access around some of the area.
  • There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • The seating includes: dining chairs with armrests and chairs without armrests.
  • The seating area has: a priority table.
  • Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
  • The flooring is shiny.
  • The flooring outside is hard.
  • There is background noise.
  • Lighting levels are good in this seating area.
  • There is a raised area which has stepped access.
  • This restaurant is entirely outdoors. The lower level of the seating area has stepped access; however these steps can be bypassed by going around the perimeter of the restaurant, a route which accesses this area via a very slight ramp.