You are on Getting to (Anjana Spa). Skip to the next section.

Getting to (Anjana Spa)

• The Anjana Spa is located straight ahead through the hotel main reception, out of the building, down the covered ramp and immediately to the right at the end of the ramp.
• The most accessible route has steps, a lift, a slight ramp/slope, a steep ramp/slope (which bypasses any steps), automatic doors and doors permanently held open.
• To view information about this lift click here (new tab).

You are on Entrance (Anjana Spa). Skip to the next section.

Entrance (Anjana Spa)

• The entrance to the spa is located straight ahead through the hotel main reception, out of the building, down the covered ramp and immediately to the right at the end of the ramp.
• There is step-free level access at the entrance to the spa.
• There are automatic doors at the entrance, which open by sliding.
• The width of the door opening is 170cm.
• The doors have a low colour contrast.
• A member of resort staff is available for assistance at this entrance.

You are on Reception (Anjana Spa). Skip to the next section.

Reception (Anjana Spa)

• There is step-free level access to reception.
• Lighting levels are good at this reception.
• The reception desk is too high for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There are coffee tables, armchairs and sofas available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is no (or very little) background noise.

You are on Entrance (Indoor Swimming Pool). Skip to the next section.

Entrance (Indoor Swimming Pool)

• The entrance to the swimming pool is located to the right as you pass through the Anjana Spa Main Reception.
• There is step-free level access at the entrance to the swimming pool.
• There are manual doors at the entrance, which are permanently open.
• The width of the door opening is 70cm.
• The doors have a high colour contrast.
• A member of resort staff is available for assistance at this entrance.
• One leaf of the double doors is locked.

You are on Changing Area (Indoor Swimming Pool - Anjana Spa). Skip to the next section.

Changing Area (Indoor Swimming Pool - Anjana Spa)

• The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
• The male changing area was surveyed, and there are also female changing areas available.
• There is step-free level access into the area.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 74cm.
• There is step-free level access around the area.
• There is hard flooring.
• The flooring is shiny.
• The seating in the changing area includes: bench seats.
• The changing area includes: standard lockers and tall lockers.
• The changing area has: standard showers with no step-free access.
• The showers have a fixed height shower head.
• The width of the shower door opening is 66cm.
• Toilet facilities include: step-free standard toilets.
• The width of the toilet door opening is 74cm.
• These showers have fixed height detachable shower heads.

You are on Swimming Pool (Indoor Swimming Pool). Skip to the next section.

Swimming Pool (Indoor Swimming Pool)

• This is an indoor swimming pool.
• Access to the swimming pool is via lift, for more information see the lift section of the Lift (Port Queen Reception) Access Guide (new tab).
• Access into the water is via a ladder.
• There is step-free level access around the whole pool.
• The following adaptations are available for disabled people: hydraulic hoist.
• The pool has a lifeguard on duty but not at all times.
• Seating around the pool includes: sun loungers.
• Additional facilities include: children's pools and a poolside bar.
• The flooring is hard.
• To view information about the poolside bar click here (new tab).
• There is step-free level access to the poolside bar.

You are on Sauna (Anjana Spa - Poolside). Skip to the next section.

Sauna (Anjana Spa - Poolside)

• This sauna is located The sauna is located to the rear right as you enter the swimming pool, next to the changing rooms.
• There is not step-free access into the room.
• There is 1 step, which are unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 68cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Bar (C Bar). Skip to the next section.

Bar (C Bar)

• There is step-free level access into the bar area.
• The bar serves food and drink.
• Menus are online, digital and mobile phone app.
• Food served includes: Fruits and smoothies.
• The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
• Guests with food allergies cannot bring their own food.
• The following are available: drinking straws and takeaway cups.
• There is no hearing assistance system.
• There may be background noise.
• None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
• There is step-free level access around the area.
• The flooring inside is hard.
• The flooring is shiny.
• Lighting levels are good in this bar.
• There is no seating area - seating is provided in the form of sun loungers around the side of the indoor pool.

You are on Reception (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath). Skip to the next section.

Reception (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath)

• There is step-free level access to reception.
• The reception has patterned backgrounds which may affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• The reception desk is too high for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is not shiny or patterned.
• There are coffee tables, sofas and bench seats available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is background noise.

You are on Changing Area (Massage Rooms, Turkish Bath, Main Saunas and Steam Room). Skip to the next section.

Changing Area (Massage Rooms, Turkish Bath, Main Saunas and Steam Room)

• The facilities available within the changing area include; standard changing rooms/cubicles and standard showers.
• The male and female changing areas was surveyed, and available.
• There is step-free level access into the area.
• The door is manual, opens inwards and has a high colour contrast.
• The width of the door opening is 82cm.
• There is step-free level access around the area.
• There is hard flooring.
• The flooring is not shiny or patterned.
• The seating in the changing area includes: bench seats.
• The changing area includes: standard lockers and lockers with the lock at the recommended height for seated users.
• The changing area has: standard showers with no step-free access.
• The showers have a fixed overhead shower head and a handheld shower head.
• The width of the shower door opening is 70cm.

You are on Treatment Room (Massage Room). Skip to the next section.

Treatment Room (Massage Room)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a low colour contrast.
• The width of the door opening is 75cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• The flooring is not shiny or patterned.
• There is a height adjustable massage table.
• There are armchairs available in the room.
• There is not a hearing assistance system in the room.
• There is background noise.
• Lighting levels are low in this area.
• There are 16 similar rooms available.

You are on Sauna (Main Saunas - 70 Degrees). Skip to the next section.

Sauna (Main Saunas - 70 Degrees)

• This sauna is located The Main Sauna - 70 Degrees is located to the right and then to the left of the Massage Rooms, Turkish Bath, Main Saunas and Steam Bath reception, on the right hand side of the corridor as you approach the Turkish Bath.
• There is not step-free access into the room.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 68cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Sauna (Main Saunas - 90 Degrees). Skip to the next section.

Sauna (Main Saunas - 90 Degrees)

• This sauna is located The Main Sauna - 90 Degrees is located to the right and then to the left of the Massage Rooms, Turkish Bath, Main Saunas and Steam Bath reception, on the right hand side of the corridor as you approach the Turkish Bath.
• There is not step-free access into the room.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 69cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Steam Room (Steam Bath). Skip to the next section.

Steam Room (Steam Bath)

• This steam room is located The Steam Bath is located to the right and then to the left of the Massage Rooms, Turkish Bath, Main Saunas and Steam Bath reception, on the right hand side of the corridor as you approach the Turkish Bath.
• There is not step-free access into the room.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 67cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Treatment Room (Turkish Bath). Skip to the next section.

Treatment Room (Turkish Bath)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a high colour contrast.
• The width of the door opening is 83cm.
• The room does have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• The flooring is shiny.
• There is a fixed treatment table.
• There are bench seats available in the room.
• There is not a hearing assistance system in the room.
• There is background noise which varies depending on the time of day.

You are on Toilet with Adaptations for Disabled People (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath - Right Hand Transfer)

• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 83cm.
• The toilet door has a push button lock.
• The dimensions of the cubicle are 169cm x 212cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet as you look at it.
• The lateral transfer space is 114cm (from the side of the toilet pan to the wall).
• There is a push button flush on the wall above the cistern.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are at the recommended height: the soap dispenser (between 80cm - 100cm).
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm) and towel dispenser (not between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the internal toilet door, the floor and the toilet seat.
• There is no emergency alarm.
• The toilet has a mirror.
• There is no shelf in the toilet.
• The cubicle has a waste bin without lid.
• There are no coat hooks.

You are on Toilet (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath). Skip to the next section.

Toilet (Massage Rooms, Turkish Bath, Main Saunas and Steam Bath)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 86cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.