Access Guide

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Getting to (Bonzai Restaurant)

Bonzai Restaurant is located in the centre of the resort, straight ahead down the covered walkway as you exit through the rear of the rear of the Main Hotel Reception.
The most accessible route has steps, a lift, a slight ramp/slope, a steep ramp/slope (which bypasses any steps), automatic doors and doors permanently held open.
To view information about this lift click here (new tab).
The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Right of Main Reception - Left Hand Transfer), please click here for more information (new tab).

The entrance to the restaurant is located in the centre of the hotel grounds, to the left as you exit the covered walkway leading down from the Main Reception.
Access to the restaurant is via lift, for more information see the lift section of the Access Guide (new tab).
There is no step-free access at the entrance to the restaurant.
There is 1 step, which is unmarked, with no handrails.
There are manual doors at the entrance, which open towards you.
The width of the door opening is 58cm.
The doors have a high colour contrast.
A member of resort staff is available for assistance at this entrance.
These are double doors, with one leaf locked.

The restaurant has full table service, a bar where food and drink can be ordered and staff who can provide assistance.
Menus are online, digital and mobile phone app.
Food served includes: Asian food and an à la carte menu.
Food served includes: Sushi.
The following dietary requirements can be catered for: dairy free, lactose free and vegetarian.
Guests with food allergies cannot bring their own food.
The following are available: drinking straws and takeaway cups.
There is no hearing assistance system.
There is background noise.
All of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
The flooring inside is hard.
Some flooring is shiny.
Lighting levels in this area are low in the evening.
There is step-free level access around the area.

There is step-free level access around some of the area.
There is no space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
Furniture can not be moved to make space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
The seating includes: dining chairs with armrests, bench seats, high stools and chairs without armrests.
Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
The flooring inside is hard.
Some flooring is shiny.
There is background noise.
Lighting levels in this seating area are low in the evening.