Access Guide
Getting to
- Mandarin À La Carte restaurant is located in the Lotus Area of the resort grounds on Level 0, to the left of the Lotus Bar.
- The most accessible route has a lift, a slight ramp/slope, automatic doors and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Shopping Area - Right Hand Transfer), please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Right of Main Reception - Left Hand Transfer), please click here for more information (new tab).
Entrance
- The entrance to the restaurant is located on Level 0 of the resort grounds, at the front of the restaurant.
- There is no step-free access at the entrance to the restaurant.
- There is 1 step, which are unmarked, with no handrails.
- There is a manual door at the entrance, which is permanently open.
- The width of the door opening is 58cm.
- The door has a high colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant
- The restaurant has full table service.
- Menus are handheld and online.
- Food served includes: Chinese food.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws, takeaway cups and room charge.
- There is no hearing assistance system.
- There may be background noise.
- The flooring inside is hard.
- The flooring is shiny.
- The flooring outside is hard.
- Lighting levels are low in this area.
- There is step-free level access around the area.
Seating
- There is step-free level access around some of the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: dining chairs with armrests and chairs without armrests.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- The flooring is shiny.
- The flooring outside is hard.
- There is background noise.
- Lighting levels are low in this seating area.
- There is a raised area which has ramped or stepped access.
