Access Guide
Resort Information
- This riverside resort is located in Belek, in the Antalya area of Turkey.
- The resort provides accommodation in 3 buildings, some of which have 4 storeys. The resort is accessible via step-free level pathways, with some ramps of varying degrees. There are lifts to access the upper floors. There is a mobile pool hoist available for guests (if requested in advance). There is a buggy available to transport guests around the resort.
- This resort has the following facilities: rooms with some adaptations for disabled people, beach access, swimming pools and restaurants.
- The resort has 404 rooms available. 4 of these rooms have adaptations for disabled people.
- Rooms with some adaptations for disabled people, with adjoining rooms, are available.
- There are 5 restaurants.
- There are 5 swimming pools (excluding room pools).
- Toilet and changing facilities available include: step-free standard toilets and a toilet with some adaptations for disabled people.
- Toilet facilities with some adaptations for disabled people can be found in the reception lobby.
- Standard toilet facilities can be found in the reception lobby, near the restaurant, in the pool area and at the beach.
- Baby change facilities can be found within the male and female standard toilets.
- The resort has the following available: a mobile hoist and a panic alarm.
- There is no medication fridge.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- We have been told that assistance dogs are not allowed in the resort.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
On-site Facilities
- This resort has the following available; a nightclub, a Kids' Club, a gym, a sauna, a steam room, treatment rooms, a play area/playground and shops. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- There is a Kids' Club operated by the hotel. For more information, please contact TUI or the resort.
- There are facilities for the following sports available at this resort: tennis, table tennis, volleyball, archery and golf.
- Activities available at this resort include: water sports, fitness classes.
- The following areas have step-free level access: the toilet with adaptations for disabled people, the standard toilets with baby changing facilities, some of the rooms with adaptations for disabled people, the lifts and the shops.
- The following areas have step-free access via lift: the gym, some of the rooms with adaptations for disabled people, some standard guest rooms, the main buffet restaurant, the activities, the entertainment area, the pool area and the beach.
- The following areas have step-free access via slight ramps or slopes: the lobby bar, some of the rooms with adaptations for disabled people and some of the balconies in the rooms with adaptations for disabled people.
- The following areas have step-free access via steep or very steep ramps or slopes: the main entrance, the indoor entertainment area, the beach (via bridge) and the games room.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free access via ramp at the entrance to the building.
- The ramp is steep, between 75cm and 150cm wide, with a handrail on the left going up.
- There are automatic doors at the entrance, which open towards you.
- The width of the door opening is 100cm.
Reception
- There is step-free level access to reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
Getting Around the Building
- This building contains sports courts, shops, a gym, bars, restaurants and a main reception.
- The building has multiple floors which can be accessed via stairs and lift.
- There is step-free level access from the reception desk to the toilet with adaptations for disabled people, the standard toilets with baby changing facilities, some of the rooms with adaptations for disabled people, the lifts and the shops.
There is step-free level access via lift to the gym, some of the rooms with adaptations for disabled people, some standard guest rooms, the main buffet restaurant, the activities, the entertainment area, the pool area and the beach. - There is step-free access via slight ramps or slopes the lobby bar and some of the rooms with adaptations for disabled people. .
- There is step-free access via steep ramps to the main entrance.
- The floors that can be accessed from the lift are 0 to 4.
- The lift door opening width is 100cm.
- The dimensions of the lift are 150cm x 168cm.
- There are buggies available to transport guests around the resort.
Toilet with Adaptations for Disabled People (Reception Lobby - Left Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial signage on or near the toilet door.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 100cm.
- The toilet door has a twist lock.
- The dimensions of the cubicle are 170cm x 210cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 62cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the cistern.
- There is a dropdown rail on both sides of the toilet seat.
- Fixtures within the toilet include: a towel dispenser, a soap dispenser, a wash basin, an emergency alarm and a toilet roll holder.
- The toilet has a mirror which has been angled for ease of use.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The height of the toilet seat is 50cm.
Toilet (Reception Lobby)
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- There is a baby change facility which is not at a recommended height (75cm).