Access Guide
Getting to
- The Spa Center is located on the ground floor of the main hotel building.
- The most accessible route has step-free level access and a lift.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is located on the ground floor of the main hotel building, next to the Trendy Main Restaurant, please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is located on the lobby floor of the main hotel building, next to the Block B lifts, please click here for more information (new tab).
Entrance (Spa Center)
- The entrance to the health club is located on the ground floor of the main hotel building, near the Block A lifts.
- There is step-free level access at the entrance to the health club.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 167cm.
- The doors have a poor colour contrast.
Entrance (Spa)
- The entrance to the spa is located on the ground floor of the main hotel building, to the right after you enter the Spa Center entrance.
- There is step-free level access at the entrance to the spa.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 167cm.
- The doors have a poor colour contrast.
- A member of resort staff is available for assistance at this entrance.
Reception
- There is step-free level access to reception.
- The reception has patterned backgrounds which may affect the ability of someone to lip read.
- Lighting levels are low at this reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is shiny and patterned.
- There are coffee tables and chairs without armrests available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is no (or very little) background noise.
Changing Area (Male and Female)
- The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
- The male and female changing areas was surveyed, and available.
- There is step-free level access into the area.
- The door is manual, opens outwards and has a good colour contrast.
- The width of the door opening is 88cm.
- There is step-free level access around the area.
- There is hard flooring.
- The flooring is shiny.
- The seating in the changing area includes: bench seats and stools.
- The changing area includes: tall lockers and lockers with the lock at the recommended height for seated users.
- The changing area has: standard showers with no step-free access.
- The showers have a fixed overhead shower head and a handheld shower head.
- The width of the shower door opening is 66cm.
- Toilet facilities include: a step-free standard toilet.
- The width of the toilet door opening is 68cm.
Treatment Room (Couples Massage)
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a good colour contrast.
- The width of the door opening is 80cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a fixed massage table.
- There is not a hearing assistance system in the room.
- There is background noise.
- Lighting levels are low in this area.
- There are 2 similar rooms available.
- There is a door within the massage room leading to a step-free standard toilet and a stepped shower cubicle. The width of the door into the area is 64cm. The door into the shower cubicle is 70cm and the door into the toilet cubicle is also 70cm wide.
Treatment Room (Standard Massage)
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a good colour contrast.
- The width of the door opening is 80cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a fixed massage table.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- Lighting levels are low in this area.
- There are 9 similar rooms available.
- There is also a shower cubicle within the massage room. The door is manual, opens both ways and is 70cm wide. There is a fixed overhead shower and a handheld shower head available.
Sauna
- This sauna is located within the spa, along the main corridor and to the right.
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a good colour contrast.
- The width of the door opening is 78cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
Steam Room
- This steam room is located within the spa, along the main corridor and to the right.
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a good colour contrast.
- The width of the door opening is 77cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
Seating
- There is step-free level access into the seating area.
- There is step-free level access around the area.
- There is no space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Furniture can be moved to make space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: bench seats.
- The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard.
- The flooring is shiny and patterned.
- There is background noise.
- Lighting levels are low in this seating area.
Treatment Room (Turkish Bath)
- There is step-free level access into the room.
- There is a manual door which opens outwards and has a high colour contrast.
- The width of the door opening is 138cm.
- The room does have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is shiny and patterned.
- There is a fixed treatment table.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- Lighting levels are low in this area.
