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TUI BLUE Atlantic Palace

TUI BLUE Atlantic Palace, Via Capo 76, 80067 Sorrento, Italy

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Access Guide

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Resort Information

  • This adults-only resort is located in Sorrento, on the southwest coast of Italy.
  • This resort has the following facilities: a spa, a gym, a sauna and treatment rooms. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
  • The resort has 75 rooms available. None of these rooms have adaptations for disabled people.
  • Adjoining rooms are not available.
  • The resort provides accommodation in 2 buildings, one of which has 4 storeys. The resort is accessible via step-free level pathways, with some steps. There are 3 lifts. .
  • There are 2 restaurants.
  • There is 1 swimming pool (excluding room pools).
  • Toilet and changing facilities available include: step-free standard toilets.
  • Standard toilet facilities can be found in the reception lobby, in the pool area, on the rooftop and by the Lemon Garden restaurant.
  • The resort has the following available: a deaf alert system.
  • There is no medication fridge.
  • Guests can hire mobility equipment locally.
  • The resort has a list of local suppliers.
  • Guests can use their own mobility scooter at the resort.
  • Guests can store and charge their mobility scooters in their rooms.
  • We have been told that assistance dogs are not allowed in the resort.
  • This resort is aware of the Sunflower Lanyard Scheme.
  • There is not a Safe/Quiet Place available in the resort.
  • WiFi is available throughout the resort.

Entrance

  • The entrance to the resort is located at the front of the building.
  • There is no step-free access at the entrance to the resort.
  • There is 1 step, which is unmarked, with no handrails.
  • There are automatic doors at the entrance, which open by sliding.
  • The width of the door opening is 110cm.
  • The doors have a high colour contrast.
  • A member of resort staff is available for assistance at this entrance.

Reception

  • There is step-free level access to reception.
  • The reception desk is too high for a wheelchair user.
  • The reception does not have a hearing assistance system.
  • There is hard flooring.
  • The flooring is shiny and patterned.
  • There are coffee tables, chairs with armrests and sofas available in this reception area.
  • There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is background noise which varies depending on the time of day.

Getting Around the Building

  • This building contains restaurants, a gym, a main reception and a bar.
  • The building has multiple floors which can be accessed via lift and stairs.
  • The following areas have step-free level access: the lifts, the main buffet restaurant, the standard toilets and the entertainment area. There is step-free level access via lift to the guest rooms, pool area and gym.
  • The following areas do not have step-free access: the main entrance, the pool area, some room balconies and the terrace in the restaurant.
  • There is hard flooring.
  • Some flooring is shiny and patterned.

Lift

  • The lift is located to the left hand side of the reception desk.
  • The floors that can be accessed from this lift are 0 to 4.
  • This lift is a standard lift.
  • Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a high colour contrast to the surroundings and controls at a recommended height (between 90cm - 120cm).
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door opening width is 90cm.
  • The dimensions of the lift are 90cm x 130cm.
  • There are other lifts which are similar in size at the same location.
  • Internally the lift has; tactile markings, a mirror to aid reversing, Braille markings and controls that are not at a recommended height (between 90cm - 120cm).

Getting Around the Resort

  • The paths around the resort are made from: tiles.
  • The following areas have step-free level access: here is step-free level access from the reception desk to the lifts, the main buffet restaurant, the standard toilets and the entertainment area. .
  • The following areas have step-free access via lift: There is step-free level access via lift to the guest rooms, pool area and gym. .
  • The following areas do not have step-free access: There is stepped access to the the main entrance, the pool area, some room balconies, the terrace in the restaurant, the pool showers and the toilets in the pool area. .

Standard Toilets - Reception Lobby

  • The female toilet was surveyed.
  • There is also a male toilet in the same location.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 82cm.
  • The width of the door into the toilet cubicle is not over 75cm.
  • The wash basin tap type is lever mixer.