Access Guide
Resort Information
- This coastal resort is located in Sorgun, Antalya, which is in southern Turkey.
- The coastal resort is spread over 3 buildings, with the main building having 5 levels, all accessible by lift.
The resort is mostly step-free via level pathways, slight and steep ramps or lift. - This resort has the following facilities: rooms with some adaptations for disabled people, beach access, swimming pools, a splash park and restaurants.
- The resort has 310 rooms available. 3 of these rooms have adaptations for disabled people.
- Adjoining rooms are not available.
- There are 6 restaurants.
- There are 3 swimming pools (excluding room pools).
- Toilet and changing facilities available include: toilets with some adaptations for disabled people, step-free standard toilets and standard fitting rooms.
- Toilet facilities with some adaptations for disabled people can be found in the main lobby in reception, near the entrance to the restaurant on level -1, next to the main pool, near the beach and next to the adult pool.
- Standard toilet facilities can be found in the main lobby in reception, near the entrance to the restaurant on level -1, next to the main pool, near the beach and next to the adult pool.
- Baby change facilities can be found within the male and female toilets in the main lobby in reception, near the entrance to the restaurant on level -1, next to the main pool, near the beach and next to the adult pool.
- The resort has the following available: a deaf alert system, a panic alarm and a pool hoist.
- There is a medication fridge available on request.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Guests can store and charge their mobility scooters in their rooms.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are not available in the resort.
- Water bowls for assistance dogs are not available.
- Guests can bring food for assistance dogs which can be stored in their rooms.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
On-site Facilities
- This resort has the following available; a Kids' Club, a gym, a spa, a sauna, treatment rooms, a play area/playground, sports courts, a cinema and shops. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- There is a Kids' Club operated by TUI. For more information, please contact TUI or the resort.
- There are facilities for the following sports available at this resort: tennis, table tennis, volleyball, football, archery, Boccia, trampoline and yoga.
- Activities available at this resort include: mini golf, aqua sports.
- The following areas have step-free level access: There is step-free level access from the reception to the toilets with adaptations for disabled people, the standard toilets with baby changing facilities, the lobby bar and the lifts.
- The following areas have step-free access via lift: There is step-free access via lift to level -1 where the restaurant, bar, toilets and the rear exit from the building is.
There is step-free access from the exit to the pool area, activities, entertainment area and beach. - The following areas have step-free access via slight ramps or slopes: There is a long, slight slope to access the promenade.
- The following areas have step-free access via steep or very steep ramps or slopes: There is a steep ramp to access the main entrance at the front of the resort.
There is a long, steep ramp to access the family room with adaptations for disabled people. - The following areas do not have step-free access: The spa, gym and indoor pool has stepped access.
Entrance
- The entrance to the resort is located off Titreyengol Cd in Sorgun, Antalya, southern Turkey.
- There is step-free access via ramp at the entrance to the resort.
- The ramp is steep, between 75cm and 150cm wide, with no handrails.
- There is a manual door at the entrance, which opens towards you.
- The width of the door opening is 88cm.
Reception
- There is step-free level access to reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The height of the reception desk is 111cm. There is a free WeWalk app now available in Akra hotels to assist hearing and sight impaired people get around.
Getting Around the Building
- This building contains a main reception, shops, restaurants, an indoor pool, a gym and sports courts.
- The building has multiple floors which can be accessed via stairs and lift.
- There is step-free level access from the reception to the toilets with adaptations for disabled people, the standard toilets with baby changing facilities, the lobby bar and the lifts.
There is step-free access via lift to level -1 where the restaurant, bar, toilets and the rear exit from the building is.
There is step-free access from the exit to the pool area, activities, entertainment area and beach. - There is a long, slight slope to access the promenade.
- There is a steep ramp to access the main entrance at the front of the resort.
There is a long, steep ramp to access the family room with adaptations for disabled people. - The spa has stepped access.
- The floors that can be accessed from the lift are 0-5.
- The lift door opening width is 90cm.
- The dimensions of the lift are 110cm x 210cm.
Toilet with Adaptations for Disabled People (Reception - Right Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial signage on or near the toilet door.
- The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The toilet door has a twist lock.
- The dimensions of the cubicle are 210cm x 245cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the cistern.
- There is a dropdown rail on the transfer side.
- Grab rails in the toilet include: a horizontal grab rail on the non transfer side.
- Fixtures within the toilet include: a toilet roll holder, an emergency alarm, a wash basin, a soap dispenser and a towel dispenser.
- The toilet has a mirror.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
- There is a horizontal handrail to the right of the wash basin.
Toilet
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- There is a baby change facility which is not at a recommended height (75cm).
- The width of the door into the standard toilets is 80cm.
The height of the baby changing table is 90cm.