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TUI SUNEO Lagomonte

TUI SUNEO Lagomonte, Carrer de L'Estany Petit, 8, 07400 Port d'Alcúdia, Majorca

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Access Guide

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Resort Information

  • The resort is on the north-east coast of Majorca.
  • The resort provides accommodation in 1 six-storey building. It is mostly accessible via step-free level pathways, with some ramps of varying degrees. There are 2 lifts.
  • This resort has the following facilities: swimming pools and a restaurant.
  • The resort has 272 rooms available. 2 of these rooms have adaptations for disabled people.
  • Adjoining rooms are not available.
  • There is 1 restaurant.
  • There are 2 swimming pools (excluding room pools).
  • Toilet facilities with some adaptations for disabled people can be found in the lobby area.
  • Standard toilet facilities can be found in the lobby, pool area and snack area in the lagoon.
  • Baby change facilities can be found in the female standard toilet.
  • The resort has the following available: a panic alarm, vibrating alarm pillows and raised toilet seats.
  • There is a medication fridge at the reception.
  • Guests can hire mobility equipment from the resort.
  • Guests can hire mobility equipment locally.
  • The resort has a list of local suppliers.
  • Guests can use their own mobility scooter at the resort.
  • Mobility scooters can be charged in the lobby area.
  • We have been told that assistance dogs are not allowed in the resort.
  • This resort is not aware of the Sunflower Lanyard Scheme.
  • There is not a Safe/Quiet Place available in the resort.
  • WiFi is available throughout the resort.

On-site Facilities

  • This resort has the following available; a Kids' Club, a play area/playground and a shop. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
  • There is a Kids' Club operated by an independent operator. For more information, please contact TUI or the resort.
  • There are facilities for the following sports available at this resort: table tennis.
  • Activities available at this resort include: darts, pool table, aerobics, aquagym.
  • The following areas have step-free level access: entrance to reception, lobby, the restaurant, the entertainment.
  • The following areas have step-free access via lift: the first to fifth floors.
  • The following areas have step-free access via slight ramps or slopes: the pool area.
  • The following areas have step-free access via steep or very steep ramps or slopes: the lagoon.

Entrance

  • The entrance to the resort is located at the front of the building.
  • There is step-free level access at the entrance to the resort.
  • There are manual doors at the entrance, which open towards you.
  • The width of the door opening is 140cm.

Reception

  • There is step-free level access to reception.
  • The reception desk is too high for a wheelchair user.
  • The reception does not have a hearing assistance system.
  • There is hard flooring.
  • The reception desk height is 107cm.

Getting Around the Building

  • This building contains a main reception and restaurants.
  • The building has multiple floors which can be accessed via stairs and lift.
  • There is step-free level access from the main entrance to reception, the reception lobby and the restaurant.
    There is step-free level access via lift to the upper floors.
  • The floors that can be accessed from the lift are Ground, 1st, 2nd, 3rd, 4th, 5th.
  • The lift door opening width is 71cm.
  • The dimensions of the lift are 96cm x 90cm.

Toilet with Adaptations for Disabled People (Right Hand Transfer)

  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the toilet door.
  • The toilet door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 78cm.
  • The toilet door has a hook lock.
  • The dimensions of the cubicle are 303cm x 164cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 138cm (from the side of the toilet pan to the wall).
  • The lateral transfer space on the left is 133cm from the side of the toilet pan to the wall.
  • The lateral transfer space on the right is 138cm from the side of the toilet pan to the wall.
  • There is a push button flush on top of the cistern.
  • There is a dropdown rail on both sides of the toilet seat.
  • Fixtures within the toilet include: a toilet roll holder, an emergency alarm, a wash basin, a hand dryer and a soap dispenser.
  • The toilet has a mirror which has been angled for ease of use.
  • There is no shelf in the toilet.
  • The cubicle has a waste bin without lid.
  • There are no coat hooks.

Toilet

  • The female toilet was surveyed.
  • There is also a male toilet in the same location.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • There is a baby change facility at a recommended height (75cm).