Access Guide
Getting to
- The buffet restaurant is in the Santa Ponsa Park main building.
- The most accessible route has a manual door and step-free level access.
- The nearest toilet with adaptations for disabled people is No Transfer - Santa Ponsa Park Building Lounge Bar, please click here for more information (new tab).
Entrance
- The entrance to the restaurant is located on the left after passing reception.
- There is step-free level access at the entrance to the restaurant.
- There are manual doors at the entrance, which open both ways.
- The width of the door opening is 148cm.
- The doors have a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant
- The restaurant has self service counters and buffet counters.
- Menus are displayed on the counter and handheld.
- Food served includes: buffet food.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies can bring their own food.
- The following are available: drinking straws, takeaway cups and a portable card machine for payment.
- There is no hearing assistance system.
- There is background noise which varies, depending on the time of day.
- Some of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
- The flooring inside is hard.
- The flooring is shiny.
- Lighting levels are good in this area.
- There is step-free level access around the area.
Seating
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: chairs without armrests.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- The flooring is shiny.
- The flooring outside is hard.
- There is background noise which varies, depending on the time of day.
- Lighting levels in this seating area are low in the evening.