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TUI SUNEO Santa Ponsa - Lounge Bar - Santa Ponsa Park Building

TUI SUNEO Santa Ponsa

Access Guide

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Getting to

  • The lounge bar and seating area is directly opposite reception.
  • The most accessible route has step-free level access.

Bar

  • There is step-free level access into the bar area.
  • The bar serves drinks.
  • Menus are handheld.
  • The following are available: drinking straws, takeaway cups and room charge.
  • There is no hearing assistance system.
  • There is background noise which varies, depending on the time of day.
  • None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
  • There is step-free level access around the area.
  • The flooring inside is hard.
  • The flooring is shiny.
  • Lighting levels are good in this bar.

Seating

  • Access into the seating area is via steps.
  • There are 2 steps, which are clearly marked, with no handrails.
  • There is step-free level access around some of the area.
  • There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • The seating includes: chairs without armrests and chairs with armrests.
  • The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
  • The flooring inside is hard.
  • The flooring is shiny.
  • There is background noise which varies, depending on the time of day.
  • Lighting levels are low in this seating area.
  • There is a raised area which has stepped access.
  • Most of the seating in the lounge bar is accessed by 2 steps in various places.

Toilet with Adaptations for Disabled People (No Transfer)

  • There is not step-free access into the toilet.
  • The slope is steep between 75cm and 150cm wide, with a handrail on the left going down.
  • There are 2 steps, which are clearly marked, with a handrail on the right going down.
  • The ramp overcomes the steps.
  • There is pictorial signage on or near the toilet door.
  • The toilet door is manual, opens inwards and has a colour contrast with the surrounding walls.
  • The width of the toilet door opening is 98cm.
  • The toilet door has a sliding bolt lock.
  • The dimensions of the cubicle are 202cm x 149cm and it does not have a 150cm x 150cm turning space.
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush on top of the cistern.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
  • The following fixtures are at the recommended height: towel dispenser (between 80cm - 100cm).
  • The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm) and the baby changing facility (not at 75cm).
  • The wash basin tap type is lever mixer.
  • The following have a high colour contrast with their surroundings: the internal toilet door.
  • The following have a less clear colour contrast with their surroundings: the toilet seat, the dropdown rail and the floor.
  • There is no emergency alarm.
  • The toilet has a mirror.
  • There is no shelf in the toilet.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The coat hooks for seated users and standing users are not at the recommended height.
  • There is a baby change facility which is not at a recommended height (75cm).

Toilet

  • The male and female standard toilets were surveyed.
  • There is not step-free access into the toilet.
  • The ramp is steep between 75cm and 150cm wide, with a handrail on the left going down.
  • There are 2 steps to access the toilet. These are clearly marked, with a handrail on the right going down.
  • The ramp overcomes the steps.
  • The toilet door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 67cm.
  • The width of the door into the toilet cubicle is not over 75cm.
  • The wash basin tap type is lever mixer.