Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Outpatients - Clinic B and Surgical Reception

University College Hospital, 235 Euston Road, London, NW1 2BU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Outpatients - Clinic B and Surgical Reception)

Parking (Rear Accessible Parking)

  • Car Park View
    • The car park is located at the rear of the hospital, along Grafton Way.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 416cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 30m from the Rear Entrance - automatic doors.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a space of 120cm around the bays which is not marked or hatched.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Rear Entrance - Automatic Doors)

  • This entrance is located at the rear of the hospital building, along Beaumont Place.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 133cm.
  • The height of the hand sanitiser is 127cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 91cm.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 91cm.

Lift (Outpatients Services Lifts)

  • The lift surveyed is located at the front of the ground floor podium.
  • The distance from the Rear Entrance - automatic doors is 25m.
  • The most accessible route to the lift has step-free level access.
  • The basement, lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 119cm.
  • The internal dimensions of the lift are 199cm (width) x 182cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Entrance (Surgical Reception Entrance)

  • This entrance is located on the first floor of the podium.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a buzzer at a height of 117cm.
  • The height of the hand sanitiser is 135cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 168cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 120cm.

Department / Service (Outpatients - Clinic B and Surgical Reception)

  • Location and Access View
    • Clinic B and Surgical Reception is located on the first floor.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: standard toilets.
    • The nearest toilet with adaptations is located on the ground floor, on the corridor towards the restaurant.

Toilet and Changing Facilities (Outpatients - Clinic B and Surgical Reception)

  • Toilet Facilities View
    • The shared step-free standard toilet facilities are located towards the end of the Surgical Reception corridor, on the left.

Reception (Surgical Reception)

  • The reception is located ahead to the right as you enter the Surgical Reception entrance.
  • The distance from the Surgical Reception entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 106cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, sofas and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.

Consultation / Medical Room (Pre-Assessment)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Pre-Assessment.
  • The room is located along the Surgical Assessment corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double automatic doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 173cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and stools.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located towards the end of the Surgical Reception corridor, on the left.
  • The distance from the Surgical Reception entrance is 25m.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilet.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.
  • Lighting levels were even at the time of the survey.