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A104 Physiotherapy - Hydrotherapy

Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW

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Access Guide

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Getting To (A104 Hydrotherapy)

Hospital Parking (Zone A - Physiotherapy Patients Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of Bristol Royal Infirmary, off Upper Maudlin Road and directly outside the Zone A - Level 1 - Physiotherapy entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There are 3 parking spaces designated for Physiotherapy patients with mobility issues only.
    • Users must register their number plate with the Physiotherapy reception and then put a paper slip in their windscreen to avoid parking charges.

Outside Access (Zone A Level 1 - Physiotherapy)

  • Entrance Details View
    • This information is for the entrance located at the front of the Bristol Royal Infirmary on Upper Maudlin Street, opposite Lower Maudlin Street.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 141cm (4ft 8in).
    • There is a door release button when exiting.
    • The height of the door release button is 107cm (3ft 6in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 118cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 118cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • This entrance is primarily used for the Physiotherapy Department, but it also gives access to lifts 20, 26 and 21.

Opening Times (A104 Hydrotherapy)

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (A104 Hydrotherapy)

  • Department / Service Access View
    • A104 Hydrotherapy is located along the Physiotherapy main corridor and to the left.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 79cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate and tiles.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, a treatment room, accessible toilet facilities for everyone and standard toilet facilities.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Reception (A104 Hydrotherapy)

  • Reception View
    • The reception point is located ahead and to the right after you enter A104 Hydrotherapy.
    • The reception point is approximately 7m (7yd 1ft) from the A104 Hydrotherapy entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Consultation / Treatment Room (A104 Hydrotherapy)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Hydrotherapy Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 79cm (2ft 7in).
  • The type of flooring is tiles.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is not adjustable.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • There are two adjustable height shower heads with a 150 x 150 turning space in front of them.
    • The shower controls are twist turn.
    • There are two vertical grab rails with good colour contrast.
    • There is a submersible wheelchair that can be used with the hoist.
    • The bed is submersible and can be used with the hoist.
    • There is step-free level access around the pool.
    • The pool can be accessed by two deep steps with a handrail on the left going up.
    • From the top step, the height to the pool is 54cm.
    • There are 6 steps within the pool.
    • The height of the side of the pool is 87cm.
    • The pool has grab rails around the sides.

Accessible Changing Room (A104 Hydrotherapy)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left after entering the Hydrotherapy treatment room, next to the pool.
  • The facility is 11m (12yd 1in) from the A104 Hydrotherapy entrance.
  • The dimensions of the accessible changing room are 179cm x 265cm (5ft 10in x 8ft 8in).
  • Wall mounted rails are available.
  • There is not a sink.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • Comments View
    • The opening width is 104cm.
    • There is a curtain which slides at the opening.
    • There is a chair with armrests on both side available.
    • There are vertical and horizontal grab rails with good colour contrast.
    • There are coat hooks in this changing room.
    • The lowest coat hook is 163cm and the highest is 178cm.

Standard Changing Cubicle / Room (A104 Hydrotherapy)

  • The changing cubicle/room is located within the Hydrotherapy treatment room, on the poolside.
  • The changing cubicle/room is 15m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • There is a sliding curtain for access.
  • The type of flooring in the room is tiles.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There is another similar changing room in the area.
  • There is a/are coat hook(s) available.
  • There are coat hooks at 163cm and 177cm from the floor.
  • There is a functional emergency alarm in the cubicle/room.
  • The lighting levels are good.
  • The width of the opening is 120cm.

Standard Changing Cubicle / Room (Physiotherapy - A104 Hydrotherapy - Female Changing Room)

  • The changing cubicle/room is located along the main physiotherapy corridor, to the right from A104 Hydrotherapy.
  • The changing cubicle/room is 8m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) has a closer and maybe difficult for some to open.
  • The width of the door opening is 78cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There are two standard changing cubicles with a horizontal grab rail on the left.
  • There is a/are coat hook(s) available.
  • There are coat hooks at 164cm and 178cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • The lighting levels are good.

Standard Changing Cubicle / Room (Physiotherapy - A104 Hydrotherapy - Male Changing Room)

  • The changing cubicle/room is located along the main physiotherapy corridor, on the left.
  • The changing cubicle/room is 8m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) has a closer and maybe difficult for some to open.
  • The width of the door opening is 77cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There are two standard changing cubicles with a horizontal grab rail on the left.
  • There is a/are coat hook(s) available.
  • There are coat hooks at 162cm and 178cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • The lighting levels are good.

Washroom (Male Changing Room - Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the area.
    • The washroom surveyed is located within the male changing room.
    • The washroom surveyed is approximately 9m from the Physiotherapy department entrance.
    • There is step free access to the washroom surveyed once inside the area.
    • This washroom is male.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door is easy to open.
    • The width of the door opening is 76cm (2ft 6in).
    • The dimensions of the washroom are 84cm x 261cm (2ft 9in x 8ft 7in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a fixed seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Washroom (Female Changing Room - Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the area.
    • The washroom surveyed is located within the female changing room.
    • The washroom surveyed is approximately 10m from the Physiotherapy department entrance.
    • There is step free access to the washroom surveyed once inside the area.
    • This washroom is female.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door is easy to open.
    • The width of the door opening is 76cm (2ft 6in).
    • The dimensions of the washroom are 171cm x 178cm (5ft 7in x 5ft 10in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • The height of the flip-down/tip-up or fixed seat is 58cm (1ft 11in).
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Toilet with Adaptations (Hydrotherapy Treatment Room - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located within the hydrotherapy treatment room, to the left after entering.
    • This accessible toilet is approximately 11m from the A104 Hydrotherapy entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 199cm x 195cm (6ft 6in x 6ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 142cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 70cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 114cm (3ft 9in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.

Standard Toilet(s) (Female Changing Room)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located within the female changing room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the Physiotherapy department entrance.
    • There is no signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are good.

Standard Toilet(s) (Male Changing Room)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located within the male changing room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 9m from the Physiotherapy department entrance.
    • There is no signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are good.