Access Guide
Getting To (Costa Coffee)
- Costa Coffee is located on Level 2 of the main hospital building, in Zone A.
- Costa Coffee is approximately 7m from the Zone A Level 2 Main Entrance – Automatic Door.
- From the Zone A Main Entrance Blue Badge Holders Only parking, the Zone A Level 2 Main Entrance is located to the left.
The route to this entrance includes a dropped kerb with tactile paving and a slight slope. - View further information about parking at the hospital (opens new tab)
- Access to Costa Coffee is via the Zone A Level 2 Main Entrance – Automatic Door.
- Enter via the Zone A Level 2 Main Entrance and go right.
Continue past the reception desk.
The entrance to Costa Coffee is on the right after the reception. - View further information about entrances (opens new tab)
- There is step free access to Costa Coffee.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a changing places facility, accessible toilet (with left hand transfer), accessible toilet (with right hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Zone A - Main Entrance - Blue Badge Holders Only)
-
Parking
View
- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located directly in front of the Bristol Royal Infirmary Zone A - Main Entrance.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height is 370cm (12ft 2in).
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 480cm (8ft 2in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is not a designated drop-off point.
-
Paying
View
- There are not parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located next to the Blue Badge bays.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located within the main hospital entrance foyer.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Bristol Royal Infirmary Zone A - Main Entrance.
-
Comments
View
- Patients using these spaces must first drive through the height restriction barrier and around the Zone A drop-off lane before parking here.
- Blue Badge holders must validate their registration plates upon exit using the payment machines.
Outside Access (Zone A Level 2 Main Entrance - Automatic Door)
-
Entrance Details
View
- This information is for the entrance located to the left of the building as you face it from Upper Maudlin Street.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 87cm (2ft 10in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 102cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
-
Ramp/Slope Details
View
- The ramp/slope is located directly in front of the entrance.
- The ramp/slope gradient is slight.
Opening Times (Costa Coffee)
- Monday 06:30 - 18:00.
- Tuesday 06:30 - 18:00.
- Wednesday 06:30 - 18:00.
- Thursday 06:30 - 18:00.
- Friday 06:30 - 18:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Entrance (Costa Coffee)
-
Entrance Details
View
- This information is for the entrance located near the reception on Level 2 of the main hospital building, in Zone A.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 91cm (2ft 12in).
- There are no doors at this entrance.
-
Comments
View
- The width of the opening is 281cm.
Eating and Drinking (Costa Coffee)
-
Location and Access
View
- The following information is for the café.
- The café is located on Level 2 of the main hospital building, in Zone A.
- There is step-free access to the café.
-
Service and Menus
View
- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
-
Service Counter(s)
View
- The height of the counter is 95cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
- The lighting levels are moderate to good.
-
Tables and Seating
View
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 59cm.
- The distance between the floor and the underside of the highest dining table is 70cm.
- The standard height for the underside of dining tables is 70cm.
- The surface height of the lowest table is 61cm.
- The surface height of the highest table is 73cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is vinyl and laminate.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
- The height of the consumables counter is 86cm.