You are on Getting To (Accident and Emergency Department). Skip to the next section.

Getting To (Accident and Emergency Department)

• The most accessible route from the accessible parking has a slight ramp or slope, uneven surfaces and bollards.
• View further information about parking at the hospital (opens new tab)
• There is a drop-off point at this entrance.
• The Accident and Emergency Department is located to the right of the front of the main hospital building.
• The Accident and Emergency Department reception is directly as you enter.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Accessible Parking). Skip to the next section.

Parking (Accessible Parking)

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• Car Park View
  • The car park is located in front and to the left of the main hospital entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 570cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 30m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the main hospital entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Public Car Parks View
  • Although Blue Badge parking is free, you must still register your car on the payment machine.

You are on Entrance (Accident and Emergency Department). Skip to the next section.

Entrance (Accident and Emergency Department)

• This entrance is located to the front right of the main hospital building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 173cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 173cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.

You are on Department / Service (Accident and Emergency Department). Skip to the next section.

Department / Service (Accident and Emergency Department)

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• Location and Access View
  • The Accident and Emergency Department is located to the right side of the main hospital building.
  • View information on opening times.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include manual doors and automatic doors.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Lighting levels were even at the time of the survey.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The hoist is mobile.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Accident and Emergency Department). Skip to the next section.

Toilet and Changing Facilities (Accident and Emergency Department)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located within the Majors and Minors areas.
  • The toilets with adaptations have a transfer space on both sides.

You are on Reception (Accident and Emergency Department). Skip to the next section.

Reception (Accident and Emergency Department)

• The reception is located to the left after entering the department.
• The distance from the Accident and Emergency Department entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 106cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.
• There are vending machines available in this area.

You are on Room (Children's Play Waiting Area). Skip to the next section.

Room (Children's Play Waiting Area)

• The room is located to the left after passing the reception.
• The distance from the Accident and Emergency Department entrance is 20m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The width of the opening is 84cm.
• There is a push pad or push button to exit at a height of 121cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a play area.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Triage). Skip to the next section.

Consultation / Medical Room (Triage)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Triage.
• The room is located off of the reception area, at the far end.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (T2). Skip to the next section.

Consultation / Medical Room (T2)

• There are 2 consultation/medical rooms available.
• The room surveyed was; T2.
• The room is located off of the reception area, at the far end.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Entrance (Majors and Minors). Skip to the next section.

Entrance (Majors and Minors)

• This entrance is located off the waiting area.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 125cm.
• There are double automatic doors at this entrance.
• The doors open away from you.
• There is a push pad at a height of 105cm.
• The width of the opening is 170cm.
• There is a push pad or push button to exit at a height of 115cm.
• There is a second set of double automatic doors .
• The second set of doors open towards you.
• The push pad for the automatic doors is at a height of 112cm.
• The width of the opening is 170cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 114cm.
• There is step-free level access as you enter.
• The second door is clearly signed.

You are on Room (Majors - Relatives Room). Skip to the next section.

Room (Majors - Relatives Room)

• The room is located off the Majors corridor.
• The distance from the Accident and Emergency Department entrance is 64m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Minors - Bay 15). Skip to the next section.

Consultation / Medical Room (Minors - Bay 15)

• There are 10 consultation/medical rooms available.
• The room surveyed was; Bay 15.
• The room is located to the right after entering the Minors area.
• The most accessible route to the room has step-free level access and manual doors.
• There is step-free level access into the room.
• There is a sliding curtain to access the bays.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: coffee tables and height adjustable tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Majors - Bay 11). Skip to the next section.

Consultation / Medical Room (Majors - Bay 11)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Bay 11.
• The room is located to the right along the Majors corridor.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• The hoist is powered overhead and accesses the treatment table.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: height adjustable tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Consultation / Medical Room (Majors - See and Treat 5). Skip to the next section.

Consultation / Medical Room (Majors - See and Treat 5)

• There are 6 consultation/medical rooms available.
• The room surveyed was; See and Treat 5.
• The room is located to the left along the main corridor between the Majors and Minors areas.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The width of the opening is 94cm.
• There is a sliding curtain at the opening.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 170cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Minors - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Minors - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right after entering the Minors area.
  • The distance from the Accident and Emergency Department entrance is 40m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and automatic doors.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 82cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 126cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a foot pump to activate the water tap.

You are on Toilet with Adaptations (Majors - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Majors - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right along the Majors corridor.
  • The distance from the Accident and Emergency Department entrance is 70m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and automatic doors.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 209cm (width) x 233cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 135cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 137cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.