You are on Getting To (Ashcombe Clinic and EPAC). Skip to the next section.

Getting To (Ashcombe Clinic and EPAC)

• The most accessible route from the accessible parking has a slight ramp or slope and bollards.
• View further information about parking at the hospital (opens new tab)
• Access to Ashcombe Clinic and EPAC is via the Main Entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• Ashcombe Clinic and EPAC is located to the right of the hospital building on the second floor.
• Ashcombe Clinic and EPAC is approximately 40m from the lifts 2 and 3.
• After entering the main hospital building via the Main Entrance, continue straight ahead to the lifts.
  Take the lift to the second floor and on exiting the lift, turn left.
  Continue down this corridor and you will find Ashcombe Clinic and EPAC on the left.
• Internally the most accessible route has step-free level access, a lift and doors permanently held open.
• Some flooring along the route is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• The following toilet facilities are available along the route; standard toilets and a toilet with adaptations (with right hand transfer).
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Accessible Parking). Skip to the next section.

Parking (Accessible Parking)

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• Car Park View
  • The car park is located in front and to the left of the main hospital entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 570cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 30m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the main hospital entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Public Car Parks View
  • Although Blue Badge parking is free, you must still register your car on the payment machine.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the hospital, opposite the Visitor Car Park.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 161cm.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 140cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.
• There is an open gap before and beyond the doors. The width of the gap is 190cm.

You are on Lift (Lifts 2 and 3). Skip to the next section.

Lift (Lifts 2 and 3)

• The lift surveyed is located straight ahead from the main entrance.
• The distance from the main entrance is 30m.
• The most accessible route to the lift has step-free level access.
• The ground floor, first floor and second floor are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 154cm (width) x 250cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator, a hearing assistance alarm system and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Department / Service (Ashcombe Clinic and EPAC). Skip to the next section.

Department / Service (Ashcombe Clinic and EPAC)

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• Location and Access View
  • Ashcombe Clinic and EPAC is located on the second floor of the main hospital building, to the left after exiting the lifts.
  • View information on opening times.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is a key fob/card reader at a height of 112cm.
  • There is an intercom at a height of 125cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 170cm.
  • There is a push pad or push button to exit at a height of 117cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • There is no (or very little) background noise in this area.
  • Wayfinding and dementia-friendly signage is provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Facilities and Services View
  • There are 10 consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is not a hearing assistance system.
  • The following facilities are available for patients: ambulant toilets, standard toilets and washrooms.
  • The nearest toilet with adaptations is located along the second floor corridor.

You are on Toilet and Changing Facilities (Ashcombe Clinic and EPAC). Skip to the next section.

Toilet and Changing Facilities (Ashcombe Clinic and EPAC)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located at the Ashcombe Clinic and EPAC Reception and within the Day Assessment Unit and Water Lily room.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located at the Ashcombe Clinic and EPAC reception.
• Washroom and Shower Facilities View
  • Standard shower facilities are located within the Day Assessment Unit.

You are on Reception (Ashcombe Clinic and EPAC). Skip to the next section.

Reception (Ashcombe Clinic and EPAC)

• The reception is located to the right after entering Ashcombe Clinic and EPAC.
• The distance from the Ashcombe Clinic and EPAC entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Furniture available in this area includes: coffee tables.
• Some seating and tables are fixed.
• There is a water dispenser in this area.

You are on Room (EPAC Waiting Room). Skip to the next section.

Room (EPAC Waiting Room)

• The room is located to the right off the Ashcombe Ward and EPAC reception area.
• The distance from Ashcombe Ward and EPAC entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: coffee tables.
• Some seating is fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Room (Cherry Tree Waiting Area). Skip to the next section.

Room (Cherry Tree Waiting Area)

• The room is located to the right at the end of the Ashcombe Ward and EPAC corridor.
• The distance from the Ashcombe Ward and EPAC entrance is 30m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open outwards.
• The width of the opening is 170cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a water dispenser.
• There is background noise in this room.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Imaging Room (Scan Room 2). Skip to the next section.

Imaging Room (Scan Room 2)

• The room surveyed was; Scan Room 2.
• The room is located off the Ashcombe Clinic and EPAC reception area.
• The most accessible route to the room has step-free level access.

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• Imaging Room View
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 170cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Consultation / Medical Room (Consulting Room 2). Skip to the next section.

Consultation / Medical Room (Consulting Room 2)

• There are 6 consultation/medical rooms available.
• The room surveyed was; Consulting Room 2.
• The room is located on the right along the main department corridor.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Consultation / Medical Room (Water Lily). Skip to the next section.

Consultation / Medical Room (Water Lily)

• There is 1 consultation/medical room available.
• The room surveyed was; Water Lily.
• The room is located off the Cherry Tree Waiting Area.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: benches and stools.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.
• There is a birthing pool in this room.

You are on Consultation / Medical Room (Day Assessment Unit). Skip to the next section.

Consultation / Medical Room (Day Assessment Unit)

• There is 1 consultation/medical room available.
• The room surveyed was; the Day Assessment Unit.
• The room is located off the Ashcombe Clinic and EPAC corridor, to the left after the Cherry Tree waiting area.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door opens inwards.
• The width of the opening is 125cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs without armrests, armchairs and bariatric chairs with armrests.
• Furniture available in the room includes: height adjustable tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located off the Ashcombe Ward and EPAC corridor, to the right.
• The distance from the Ashcombe Ward and EPAC entrance is 28m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Reception - No Transfer Space). Skip to the next section.

Toilet with Adaptations (Reception - No Transfer Space)

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• Location and Access View
  • The toilet surveyed is located off reception.
  • The distance from the Ashcombe Clinic and EPAC entrance is 8m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, pictorial, written text and dementia friendly signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are cm (width) x cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a lever flush on the right as you face the toilet.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
  • The height of the baby change facility when in use is 93cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Bathroom with Adaptations (Water Lily - Wheel-In Shower). Skip to the next section.

Bathroom with Adaptations (Water Lily - Wheel-In Shower)

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• Location and Access View
  • The bathroom surveyed is located within the Water Lily room.
  • The distance from the Ashcombe Ward and EPAC entrance is 40m.
  • The most accessible route to the bathroom has step-free level access and manual doors.
  • There is step-free level access into the bathroom.
  • There is no signage on or near the door.
  • The door opens both ways and has a low visual contrast.
  • The width of the door opening is 80cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 245cm (width) x 120cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the right as you face the toilet.
  • The vertical grab rail has a low visual contrast.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 84cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 124cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 54cm from the floor.
  • There are grab rails for the shower.
  • The shower grab rails have a low visual contrast.