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Audiology Department - Main Outpatients

Weston General Hospital, Grange Road, Uphill, Weston-Super-Mare, BS23 4TQ

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Access Guide

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Getting To (Audiology Department - Main Outpatients)

Parking (Accessible Parking)

  • Car Park View
    • The car park is located in front and to the left of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 570cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 30m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Public Car Parks View
    • Although Blue Badge parking is free, you must still register your car on the payment machine.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital, opposite the Visitor Car Park.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 161cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 140cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There is an open gap before and beyond the doors. The width of the gap is 190cm.

Entrance (Main Outpatients)

  • This entrance is located on the ground floor of the main hospital building, to the right from Costa Coffee.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 168cm.
  • The doors has a high visual contrast.
  • There is step-free level access as you enter.

Department / Service (Audiology Department - Main Outpatients)

  • Location and Access View
    • The Audiology Department is located on the ground floor of the main hospital building, within Main Outpatients.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: standard toilets.
    • The nearest toilet with adaptations is located to the left from the Main Entrance.

Toilet and Changing Facilities (Main Outpatients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the left of the reception desk.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located in the main department corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations to the left of reception.

Reception (Main Outpatients)

  • The reception is located at the end of the Main Outpatients corridor.
  • The distance from the Main Outpatients entrance is 40m.
  • There is step-free level access to reception.
  • The height of the reception desk is 75cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.

Consultation / Medical Room (Adult Audiology)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Adult Audiology.
  • The room is located to the right from the main outpatients reception.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Hearing Services)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Hearing Services.
  • The room is located on the main outpatients corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of reception.
    • The distance from the Main Outpatients department entrance is 45m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
  • Dimensions and Features View
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • The cubicle has a sanitary bin and a clinical waste bin.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.