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Costa Coffee

Weston General Hospital, Grange Road, Uphill, Weston-Super-Mare, BS23 4TQ

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Access Guide

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Getting To (Costa Coffee)

Parking (Accessible Parking)

  • Car Park View
    • The car park is located in front and to the left of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 570cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 30m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Public Car Parks View
    • Although Blue Badge parking is free, you must still register your car on the payment machine.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital, opposite the Visitor Car Park.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 161cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 140cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There is an open gap before and beyond the doors. The width of the gap is 190cm.

Eating and Drinking (Costa Coffee)

  • Location and Service View
    • Costa Coffee is located to the right at the Main Entrance.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is available on request only.
    • Menus are available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located opposite the seating area.
    • There is step-free level access to the counter.
    • The height of the counter is 96cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • Some seating is fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey, with unshaded light sources.