Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Bistro Espresso Bar

Florence Nightingale Community Hospital, London Road, Derby, DE1 2QY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The hospital is located on London Road.
      The hospital can be accessed via the A52 and the M1, off junction 25 to the South East of Central Derby.
      For Sat Nav Location enter DE1 2QY.
    • Patient and visitor car parking is available at the Main Entrance car park.
      Clearly marked Blue Badge bays are available in the car park and drop off bays near to entrances.
      Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
      People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
  • By Bus View
    • There is a bus stop is located on London Road, approximately 100 metres away with services to Leicester and Boulton via routes 1, 1a, 1c, 73 and skylink Derby.
    • There is an on-site bus stop located on Litchurch Street, which is served by the Trent Barton ‘Royal Derby’ bus. There is access to the Main Entrance of the hospital via steps and a ramp across the road from this bus stop.
  • By Train View
    • The nearest train station is Derby.
      The station is located 0.8 miles away via Canal Street or B6000.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in Royal Derby Hospital. The PALS office also covers this hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01332 785 156.
  • The email address for the Patient Advice and Liaison Service (PALS) is uhdb.contactpalsderby@nhs.net.
  • Documents are available in an alternative format and can be provided to include: Braille and different languages.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located around the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • There are telephone and face to face language interpreters available.
    Telephone interpretation services are available 24 hours a day.
    Patients should contact the ward or clinic that they will be attending to discuss interpreting needs.
    Virtual appointments are available via Attend Anywhere.
    Interpreters can be used during these virtual appointments.
    BSL interpreters are provided by Communication Unlimited (including for patients attending Attend Anywhere virtual appointments).
    Patients can book an interpreter by contacting the interpreter’s department on 01332 788080 or emailing dhft.InterpreterServices@nhs.net with:
    Patient name, Appointment date & time, Clinic name & location and Hospital number (if known).
    Out of Hours face to face BSL interpreters can be requested by texting booking details to 07432 891 697.

Hospital Parking (Blue Badge Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 488cm (7ft 4in x 16ft).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the car park, on the left.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
  • Comments View
    • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
    • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

Hospital Parking (Main Hospital Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located to the left of the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the main hospital entrance.
  • Comments View
    • The ticket machine controls and slots are between 60cm to 143cm high.
    • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
    • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

Getting To (Bistro Espresso Bar)

  • The Bistro Espresso Bar is/are located on Level 2 of the Florence Nightingale Community Hospital.
  • Access to the Bistro Espresso Bar is via the main entrance.
  • Enter the hospital via the main entrance. Continue straight ahead to Junction 4. The Bistro Expresso Bar is on the left.
  • There is step free access to the Bistro Espresso Bar.
  • The Bistro Espresso Bar is approximately 32m from the main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 141cm (4ft 8in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 180cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Opening Times

  • Monday 07:30 - 17:00.
  • Tuesday 07:30 - 17:00.
  • Wednesday 07:30 - 17:00.
  • Thursday 07:30 - 17:00.
  • Friday 07:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located on Level 2 of the Florence Nightingale Community Hospital.
    • There is step-free access to the café.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 85cm.
    • The height of the tray counter/rail is 73cm.
    • There is not a moveable card machine available for payment.
  • Self-Service Counter(s) View
    • The height of the counter is 93cm.
    • There is not a moveable card machine available for payment.
  • Payment Counter View
    • The height of the counter is 85cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on Level 2 and on Level 3 of the hospital.
  • Female and male standard toilet facilities are located on Level 1 and on Level 2 of the hospital.
  • Shared standard toilet facilities are located on Level 3 of the hospital.
  • Parent and baby changing facilities are located on Level 2 of the hospital.

Related Access Guides