Access Guide
Getting To The Hospital
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By Road
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- The hospital is located on London Road.
The hospital can be accessed via the A52 and the M1, off junction 25 to the South East of Central Derby.
For Sat Nav Location enter DE1 2QY. - Patient and visitor car parking is available at the Main Entrance car park.
Clearly marked Blue Badge bays are available in the car park and drop off bays near to entrances.
Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
- The hospital is located on London Road.
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By Bus
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- There is a bus stop is located on London Road, approximately 100 metres away with services to Leicester and Boulton via routes 1, 1a, 1c, 73 and skylink Derby.
- There is an on-site bus stop located on Litchurch Street, which is served by the Trent Barton ‘Royal Derby’ bus. There is access to the Main Entrance of the hospital via steps and a ramp across the road from this bus stop.
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By Train
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- The nearest train station is Derby.
The station is located 0.8 miles away via Canal Street or B6000.
- The nearest train station is Derby.
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Useful Links
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- Arriva bus service - provider of bus services to and from the hospital.
- To view the web page described above click here (opens in new tab).
- Trent Barton ‘Royal Derby’ bus information.
- To view the web page described above click here (opens in new tab).
- Cross country trains - provider of services to and from Derby station.
- To view the web page described above click here (opens in new tab).
- Google Maps location finder.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in Royal Derby Hospital. The PALS office also covers this hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01332 785 156.
- The email address for the Patient Advice and Liaison Service (PALS) is uhdb.contactpalsderby@nhs.net.
- Documents are available in an alternative format and can be provided to include: Braille and different languages.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located around the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- There are telephone and face to face language interpreters available.
Telephone interpretation services are available 24 hours a day.
Patients should contact the ward or clinic that they will be attending to discuss interpreting needs.
Virtual appointments are available via Attend Anywhere.
Interpreters can be used during these virtual appointments.
BSL interpreters are provided by Communication Unlimited (including for patients attending Attend Anywhere virtual appointments).
Patients can book an interpreter by contacting the interpreter’s department on 01332 788080 or emailing dhft.InterpreterServices@nhs.net with:
Patient name, Appointment date & time, Clinic name & location and Hospital number (if known).
Out of Hours face to face BSL interpreters can be requested by texting booking details to 07432 891 697.
Hospital Parking (Main Hospital Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Payment machines are located to the left of the main hospital entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the main hospital entrance.
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Comments
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- The ticket machine controls and slots are between 60cm to 143cm high.
- Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
- People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
Hospital Parking (Blue Badge Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the main hospital entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 488cm (7ft 4in x 16ft).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located at the front of the car park, on the left.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
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Comments
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- Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
- People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
Getting To (Conference Room)
- The Conference Room is/are located halfway along the Junction 6 stairs and on the right.
- Access to the Conference Room is via the main hospital entrance.
- Enter the hospital via the main entrance and continue straight ahead, going past the main reception.
Proceed through the main lobby, then go through the corridor entrance at the rear, beside Junction 4.
Continue straight ahead along the corridor towards the rear of the hospital.
The entrance to the Junction 6 stairs is located on the left.
Enter the stairway and proceed up the first set of stairs.
The entrance to the Conference Room is located on the right. - There is stepped access to the Conference Room.
- The Conference Room is approximately 55m from the main hospital entrance.
- There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
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Comments
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- There is a stair lift available, however this only bypasses the top set of stairs and can only be accessed from Level 3 of the hospital.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 141cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 120cm (3ft 11in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 180cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Other Floors (Junction 6)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are L2 and L3.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are low to moderate.
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Comments
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- There is a stair lift available on the top half of the stairs.
Opening Times
- Access is by appointment only.
Entrance (Room Entrance)
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Entrance Details
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- This information is for the entrance located halfway up the Junction 6 stairs and on the right.
- The entrance area/door is clearly signed with the name of the service/department.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 79cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
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Step Details
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- The step(s) is/are located immediately after the second entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- The lighting levels at the step(s) are good.
Department / Service
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Department / Service Access
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- The Conference Room is located halfway along the Junction 6 stairs and on the right.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is carpet and vinyl/laminate.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the left side of the hospital main entrance lobby.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on the left side of the hospital main entrance lobby.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the department entrance.
- There is not level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 39cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on Level 2 and on Level 3 of the hospital.
- Female and male standard toilet facilities are located on Level 1 and on Level 2 of the hospital.
- Shared standard toilet facilities are located on Level 3 of the hospital.
- Parent and baby changing facilities are located on Level 2 of the hospital.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Florence Nightingale Community Hospital link (new tab) - click here.
- Florence Nightingale Community Hospital – Car Parking link (new tab) - click here.
