You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is located on London Road.
    The hospital can be accessed via the A52 and the M1, off junction 25 to the South East of Central Derby.
    For Sat Nav Location enter DE1 2QY.
  • Patient and visitor car parking is available at the Main Entrance car park.
    Clearly marked Blue Badge bays are available in the car park and drop off bays near to entrances.
    Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
    People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
• By Bus View
  • There is a bus stop is located on London Road, approximately 100 metres away with services to Leicester and Boulton via routes 1, 1a, 1c, 73 and skylink Derby.
  • There is an on-site bus stop located on Litchurch Street, which is served by the Trent Barton ‘Royal Derby’ bus. There is access to the Main Entrance of the hospital via steps and a ramp across the road from this bus stop.
• By Train View
  • The nearest train station is Derby.
    The station is located 0.8 miles away via Canal Street or B6000.
• Useful Links View
  • Arriva bus service - provider of bus services to and from the hospital.
  • To view the web page described above click here (opens in new tab).
  • Trent Barton ‘Royal Derby’ bus information.
  • To view the web page described above click here (opens in new tab).
  • Cross country trains - provider of services to and from Derby station.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in Royal Derby Hospital. The PALS office also covers this hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01332 785 156.
• The email address for the Patient Advice and Liaison Service (PALS) is uhdb.contactpalsderby@nhs.net.
• Documents are available in an alternative format and can be provided to include: Braille and different languages.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located around the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• There are telephone and face to face language interpreters available.
  Telephone interpretation services are available 24 hours a day.
  Patients should contact the ward or clinic that they will be attending to discuss interpreting needs.
  Virtual appointments are available via Attend Anywhere.
  Interpreters can be used during these virtual appointments.
  BSL interpreters are provided by Communication Unlimited (including for patients attending Attend Anywhere virtual appointments).
  Patients can book an interpreter by contacting the interpreter’s department on 01332 788080 or emailing dhft.InterpreterServices@nhs.net with:
  Patient name, Appointment date & time, Clinic name & location and Hospital number (if known).
  Out of Hours face to face BSL interpreters can be requested by texting booking details to 07432 891 697.

You are on Hospital Parking (Main Hospital Parking). Skip to the next section.

Hospital Parking (Main Hospital Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located to the left of the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the main hospital entrance.
• Comments View
  • The ticket machine controls and slots are between 60cm to 143cm high.
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Hospital Parking (Blue Badge Parking). Skip to the next section.

Hospital Parking (Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 488cm (7ft 4in x 16ft).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located at the front of the car park, on the left.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are not provided.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
• Comments View
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Getting To (Ultrasound). Skip to the next section.

Getting To (Ultrasound)

• Ultrasound is/are located on level 1 of the hospital, to the right as you enter the X-Ray department.
• Access to Ultrasound is via the main hospital entrance.
• Enter the hospital via the main entrance and proceed straight ahead, past the main reception.
  Enter one of the Junction 4 lifts, located on the left side of the main lobby.
  Take the lift to Level 1.
  On exiting the lift, proceed down the corridor on the right.
  Continue to the end of this corridor and the entrance to the X-Ray department is located on the right.
  Enter the X-Ray department and follow the corridor on the right side of the department.
  Go up the steep slope and continue along this corridor, through the MRI Unit.
  The entrance to Ultrasound is located directly ahead.
• There is ramped/sloped access to Ultrasound.
• Ultrasound is approximately 45m from the lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 141cm (4ft 8in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 180cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Other Floors (Junction 3). Skip to the next section.

Other Floors (Junction 3)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are L1, L2, L3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Junction 4 - Left Lift). Skip to the next section.

Lift (Junction 4 - Left Lift)

• There is a lift for public use.
• The lift is located on the left side of the hospital main entrance lobby.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L1, L2 and L3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 129cm.
• The dimensions of the lift are 156cm x 166cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Junction 4 - Right Lift). Skip to the next section.

Lift (Junction 4 - Right Lift)

• There is a lift for public use.
• The lift is located on the left side of the hospital main entrance lobby.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L1, L2 and L3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 128cm.
• The dimensions of the lift are 156cm x 226cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (X-Ray). Skip to the next section.

Entrance (X-Ray)

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• Entrance Details View
  • This information is for the entrance located on Level 1 of the hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 125cm (4ft 1in).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 75cm (2ft 6in).
  • There is a door release button when exiting.
  • The height of the door release button is 116cm (3ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 153cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 153cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the first set of doors.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

You are on Level Change (Corridor Entrance Slope). Skip to the next section.

Level Change (Corridor Entrance Slope)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located at the beginning of the corridor on the right side of the X-Ray department.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are good.

You are on Opening Times (Ultrasound). Skip to the next section.

Opening Times (Ultrasound)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Ultrasound). Skip to the next section.

Department / Service (Ultrasound)

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• Department / Service Access View
  • Ultrasound is located on level 1 of the hospital, to the right as you enter the X-Ray department.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 72cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; standard toilet facilities, consultation rooms and a waiting room/area.
  • There are 2 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located at the rear of the X-Ray department waiting area.
  • There are standard toilet facilities within this department/service.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Imaging Room (Ultrasound Room 2). Skip to the next section.

Imaging Room (Ultrasound Room 2)

• This section describes the Ultrasound Room(s), located at the rear of the department, on the left.
• There is / are 2 Ultrasound Room(s) available.
• The name / number of the room surveyed was; Ultrasound Room 2.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 5m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 74cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are low to moderate.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left as you enter the department.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 3m from the department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is medium.
  • Some toilet seats have a visual colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on Level 2 and on Level 3 of the hospital.
• Female and male standard toilet facilities are located on Level 1 and on Level 2 of the hospital.
• Shared standard toilet facilities are located on Level 3 of the hospital.
• Parent and baby changing facilities are located on Level 2 of the hospital.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• X-Ray link (new tab) - click here.
• MRI Unit link (new tab) - click here.
• Florence Nightingale Community Hospital link (new tab) - click here.
• Florence Nightingale Community Hospital – Car Parking link (new tab) - click here.