Access Guide
Opening Times
- Monday 08:00 - 00:00.
- Tuesday 08:00 - 00:00.
- Wednesday 08:00 - 00:00.
- Thursday 08:00 - 00:00.
- Friday 08:00 - 22:00.
- Saturday 09:00 - 22:00.
- Sunday 11:00 - 00:00.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Aberdeen.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Aberdeen.
Parking (Blue Badge Only)
- The venue does have its own car park.
- Parking is free for Blue Badge holders.
-
Venue Car Park
View
- The car park is located to your left as you face the entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located to the right of the Blue Badge parking.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Parking (North)
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 480cm x 350cm (15ft 9in x 11ft 6in).
- The nearest Blue Badge bay is 110m (120yd 11in) from the main entrance.
- The furthest Blue Badge bay is 160m (174yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
-
Comments
View
- Additional Blue Badge parking is located in the main staff car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 171cm (5ft 7in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 169cm (5ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to either side of the walkway.
- There is/are 8 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
-
Comments
View
- There are five steps on the left hand side of the walkway and eight to the right.
Reception (Main Welcome Desk)
- The desk/counter is 18m (19yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are good.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
-
Comments
View
- There are 54cm wide standard security gates and an 89cm wide gate to access the library levels.
- The hearing assistance system was tested on 10/05/24 and was found to be working.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- The lighting levels are varied.
- Motorised scooters are welcomed in public parts of the venue.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6 and 7.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the rear of the main reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6 and 7.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 32m (34yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 210cm x 110cm (6ft 11in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is moderate to good.
-
Comments
View
- The lifts to the left cover the lower ground floor.
Reception (Wolfson Reading Room)
- The desk/counter is 10m (10yd 2ft) from the lift.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is low (76cm or lower).
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
-
Comments
View
- This desk is located on the lower ground floor.
Reception (Information Centre)
- The desk/counter is 7m (7yd 1ft) from the lift.
- The lighting levels are bright.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
-
Comments
View
- This desk is located on the first floor.
Opening Times (Café)
- Monday 08:30 - 19:00.
- Tuesday 08:30 - 19:00.
- Wednesday 08:30 - 19:00.
- Thursday 08:30 - 19:00.
- Friday 08:30 - 17:00.
- Saturday 11:00 - 15:00.
- Sunday 11:00 - 15:00.
Restaurant Bar Internal (Café)
- The following information is for the café.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 107cm (3ft 6in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cold snacks as displayed.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable table is / are available.
-
Comments
View
- Assistive technology booths will be provided with enhanced software.
- Assistive software provided includes Windows 7:Ease of Access Centre, Ginger and MindManager.
Museum (Gallery)
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
-
Comments
View
- Gallery.
Toilet with Adaptations (Ground Floor - South Stairwell - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
- This accessible toilet is located to your right as you enter the building.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 180cm x 180cm (5ft 11in x 5ft 11in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is push.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are not available for the toilet.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
-
Colour Contrast and Lighting
View
- There is a low visual contrast between the internal door and wall.
- There is a low colour contrast between the external door and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are good.
-
Comments
View
- There is a grab handle on the inside of the door with high contrast.
- There is a baby changing table within the cubicle, the table is 84cm high once opened.
Toilet with Adaptations (Ground Floor - Rear of Restaurant - Transfer Both Sides)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located at the rear of the restaurant.
- This accessible toilet is approximately 34m (37yd 7in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is medium.
- The door opens outwards (automatically).
- The door is push pad or push button activated.
- The push pad or push button is 112cm from floor level.
- The door is easy to open.
- The door is locked by a push button or pad.
- The width of the accessible toilet opening is 96cm (3ft 2in).
- The contrast between the internal door and wall is low.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 164cm x 230cm (5ft 5in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 64cm.
- The lateral transfer space on the right is 61cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is an elbow pad flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
-
Additional Fixtures
View
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm (2ft 9in).
- The visual contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- The visual contrast between the hand dryer and the wall is medium.
-
Comments
View
- Although a key is not required, a swipe card is required to access the toilet.
Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the lift.
- This accessible toilet is located on the lower ground floor, to the left as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 185cm (6ft 3in x 6ft 1in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is push.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 149cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
-
Colour Contrast and Lighting
View
- There is a medium visual contrast between the internal door and wall.
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a medium colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Comments
View
- There is a grab bar on the inside of the door with a high colour contrast.
-
Comments
View
- There is a grab bar on the inside of the door with a high colour contrast.
Toilet with Adaptations (Upper Floors - First Floor - North Stairwell - Transfer Both Sides)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- This accessible toilet is located on the first floor, to the left as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 215cm (6ft 3in x 7ft 1in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 65cm.
- The lateral transfer space on the right is 65cm.
- There are dropdown rails on both sides of the toilet.
- There is a flush, however it is not on the transfer side.
- The tap type is push.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are not available for the toilet.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 101cm (3ft 4in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
-
Colour Contrast and Lighting
View
- There is a low visual contrast between the internal door and wall.
- There is a low colour contrast between the external door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Comments
View
- There is a good contrast grab bar on the inside of the door
- Identical accessible toilet cubicles are available in the same location on floors 2, 3, 4, 5, 6 and 7.
Toilet with Adaptations (Upper Floors - First Floor - South Stairwell - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located in the south stairwell on the first floor.
- This accessible toilet is approximately 44m (48yd 4in) from the lifts.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is medium.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 99cm (3ft 3in).
- The contrast between the internal door and wall is low.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 163cm x 230cm (5ft 4in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet does not have a backrest or a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The visual contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 81cm (2ft 8in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- The visual contrast between the hand dryer and the wall is medium.
-
Comments
View
- There is a good contrast grab bar on the inside of the door.
- Identical accessible toilet cubicles are available in the same location on floors 2, 3, 4, 5, 6 and 7.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located to the right as you enter the building.
- The shared toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
-
Comments
View
- Additional standard toilets are available in the same location on all other floors.
Additional Info
- Staff do receive disability awareness training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Registered assistance dogs are welcomed.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Type Talk aware.
