Access Guide
Introduction
- Related link Careers Service.
- Https://www.accessable.co.uk/venues/careers-service-aberdeen
- Related link Student's Infohub.
- Https://www.accessable.co.uk/venues/infohub
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Comments
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- Services include: Ground Floor: Computer room, Information Services, Union Brew cafe, Subway, shop, meeting rooms, quiet rooms, AUSA Office.
- First Floor: Meeting room, HubGrub food court (Old El Paso, Chicago Town, Baskin Robins, cafes, coffee shop).
- Second Floor: Careers Service, Student Advice and Support Services.
Opening Times
- Monday 08:30 - 20:30.
- Tuesday 08:30 - 20:30.
- Wednesday 08:30 - 20:30.
- Thursday 08:30 - 20:30.
- Friday 08:30 - 20:30.
- Saturday 08:30 - 20:30.
- Sunday Closed.
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Comments
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- The opening times given apply to term time only.
- During vacation time, the opening times are Monday to Friday 08:30 - 17:30 and the Hub is closed on Saturday and Sunday.
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Aberdeen.
- The venue is not situated on a road which has a steep gradient.
- The nearest National Rail station is Aberdeen.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
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Venue Car Park
View
- The car park is located on the left hand side of the building.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac and block paving.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- The nearest campus car parking for permit holders and visitors is by the Sir Duncan Rice Library off Bedford Road.
- There is also additional parking for permit holders outside side other university buildings nearby that may be used by Blue Badge holders.
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) by sliding.
- The door(s) is / are double.
- The width of the door opening is 137cm (4ft 6in).
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Second Set of Doors
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- There is a second set of doors.
- The main door(s) open(s) by sliding.
- The door(s) is / are double.
- The width of the door opening is 148cm (4ft 10in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
Reception (Main Building)
- The desk/counter is 60m (65yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are good.
- The desk/counter is low (76cm or lower).
- The desk/counter does not have a low (76cm or lower) section.
- The desk/counter is not staffed.
- There is not a hearing assistance system.
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Comments
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- The reception desk has been relocated to the corridor leading to the Student Union offices.
Getting Around
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Access
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- There is step free access throughout the majority of the building.
- There are doors in corridors which have to be opened manually.
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Getting Around
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- There is clear signage for building facilities/areas in the foyer/reception area.
- There is clearly written directional signage at key points of circulation routes.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is high visual contrast between the walls and floor in the majority of corridors.
- The lighting levels are good.
- This building does play background music.
- Music is played in the coffee bar.
- There is not a hearing assistance system.
Other Floors (First Floor)
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Steps
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- The floors which are accessible by stairs are 1 and 2.
- The stairs are located between the first floor Hub Grub food hall and second floor.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Other Floors
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Steps
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- The floors which are accessible by stairs are ground, 1 and 2.
- The stairs are located to your left as you enter the building.
- The stairs are approximately 25m from the entrance.
- There are 15+ steps between floors.
- There are manual, double doors which may be difficult to open to access the stairwell on all floors.
- The lighting levels are good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the rear of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are ground, 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The weight limit for the lift is 1000Kg.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 150cm x 150cm (4ft 11in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is good.
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Comments
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- This lift can be used for fire-evacuation. Please call 01224 272 063 for more information.
- There is also a staff lift available in the far corner 65m from the main entrance which offers a mirror to aid reversing.
- The lifts have hearing loops fitted.
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Comments
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- This lift can be used for fire-evacuation. Please call 01224 272 063 for more information.
- There is also a staff lift available in the far corner 65m from the main entrance which offers a mirror to aid reversing.
- The lifts have hearing loops fitted.
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Comments
View
- This lift can be used for fire-evacuation. Please call 01224 272 063 for more information.
- There is also a staff lift available in the far corner 65m from the main entrance which offers a mirror to aid reversing.
- The lifts have hearing loops fitted.
Reception (Student Advice and Support Office)
- Student Advice and Support Office is located to the rear of the second floor.
- The desk is 42m (45yd 2ft) from the lift.
- Clear signage for the reception area is visible from the lift.
- There is step free access to this reception area, via lift.
- The lighting levels in the reception area are moderate to good.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/12/2024.
- The hearing assistance system was working at the time of testing.
Eating and Drinking (Ground Floor - Union Brew Coffee Bar)
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 35m (38yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 50cm (1ft 8in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
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Comments
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- There is a Subway takeaway, a shop and computer room for internet access next to the cafe.
Level Change (Union Brew Coffee Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are additional steps to the rear right of the raised area.
Eating and Drinking (First Floor - HubGrub)
- The following information is for the refectory.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 20m (21yd 2ft) from the lift.
- The distance between the floor and the lowest table is 42cm (1ft 5in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
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Comments
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- There are a number of different food outlets with a variety of food types including Baskin Robbins, Old El Paso, Tiki café, Grab-it grub, Italian grub, and
- Traditional grub.
Level Change (HubGrub)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear right as you enter, leading up to the coffee shop.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are a second set of similar steps immediately to the right as you enter as shown in photographs 5 and 6.
Toilet with Adaptations (Ground Floor - Both Sides Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of as you enter the building.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 250cm x 250cm (8ft 2in x 8ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 93cm.
- The lateral transfer space on the right is 103cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 75cm (2ft 6in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 103cm (3ft 5in).
- The visual contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
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Comments
View
- There are similar toilets in the same location on the first floor, except the accessible toilet only has a transfer space on the left hand side as you face the toilet.
- There are baby change facilities in the ground floor accessible toilet with a height of 95cm.
Toilet with Adaptations (First Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located opposite the lift.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 150cm x 216cm (4ft 11in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 83cm (2ft 9in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is low.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 86cm (2ft 10in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 98cm (3ft 3in).
- The visual contrast between the hand dryer and the wall is low.
Toilet with Adaptations (Ground Floor - Right Hand Transfer - Staff Only)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located on the ground floor at the far rear.
- This accessible toilet is approximately 53m (57yd 2ft) from the accessible entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 87cm (2ft 10in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 93cm (3ft 1in).
- The visual contrast between the hand dryer and the wall is low.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
- There are male and female standard toilets facilities on the lower ground floor, the first floor and the second floor.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the right of the reception area as you enter.
- The female toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the right of the reception area as you enter.
- The male toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
View
- There are additional toilets in the same location on the first and second floors.
Standard Toilet(s) (Staff Only)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the ground floor, in the far corner.
- The female toilet(s) is/are approximately 58m (63yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the ground floor, in the far corner.
- The male toilet(s) is/are approximately 54m (59yd 2in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
View
- The standard toilets also contain staff lockers.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
