Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Brighton.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Building Parking
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by anybody.
- Parking charges apply for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- Designated Blue Badge parking bays are available.
- There is/are 1 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated parking bay(s) are 340cm x 580cm (11ft 2in x 19ft).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 13m (14yd 8in) from the ticket office entrance.
- The route from the car park to the building is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The dropped kerb between the car park and the building does not have tactile paving.
- The car park surface is tarmac.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking
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- Clearly signed and/or standard marked parking bays are not available.
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Drop Off Point
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- There is not a designated drop off point.
Opening Times (Ticket Office)
- Monday 06:25 - 19:50.
- Tuesday 06:25 - 19:50.
- Wednesday 06:25 - 19:50.
- Thursday 06:25 - 19:50.
- Friday 06:25 - 19:50.
- Saturday 06:25 - 19:50.
- Sunday 09:10 - 16:45.
Outside Access (Ticket Office)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is/are permanently held open.
- The width of the door opening is 130cm (4ft 3in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located leading up from the car park.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Platform 1)
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Entrance
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- This information is for the entrance located underneath the footbridge ramp.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open (at the time of the survey).
- The width of the door opening is 180cm (5ft 11in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located leading to the entrance.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
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Comments
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- There is another ticket barrier entrance on platform one, with an entry width of 148cm.
Outside Access (Platform 2)
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Entrance
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- This information is for the entrance located to the left of the ticket office entrance.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 140cm (4ft 7in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located leading up from car park.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- The ramp does not have handrails.
Train Station
- There are 2 platform(s) in the station.
- The station is staffed.
- There are generally 1 member(s) of staff on duty.
- There is an office to obtain help.
- The office to obtain help is 3m (3yd 10in) from the ticket office entrance.
- This office is located to the right on entrance.
- There is a ticket office.
- The ticket office is located to the right of the main entrance.
- The ticket office is 3m (3yd 10in) from the main entrance.
- The train companies operating from within this station are Southern Rail.
- There is not a taxi rank at the station.
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Additional Station Information
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- Announcements on platforms are audio.
- Wider ticket barriers are available to access platforms.
- Platforms which have tactile markings at the platform edge are platform 2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 2.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- The height of the ticket office counter is 99cm and does have a fixed hearing assistance system.
- The wider ticket barrier is 107cm.
Reception (Ticket Office)
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Reception
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- The reception point is located on the right as you enter the building .
- The reception point is approximately 3m (9ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the reception point.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/07/2025.
- The hearing loop was working at the time of testing.
- There is a touch screen.
- The touchscreen(s) is/are between the heights of 102cm and 125cm.
- The type of flooring in the reception area is carpet and vinyl.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
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Security Barriers
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- There are security barriers at the reception.
- The minimum width between the security barriers is 61cm.
- The width of the wider security barriers is 108cm.
- There is an e-ticket reader at a height of 80cm
- Ticket slot heights for the barriers are as follows:
- Insert 100cm. Take Out 90cm.
Other Floors (Footbridge to Platforms)
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Steps
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- The floors which are accessible by stairs are Platforms and footbridge.
- The stairs are located to the left from the ticket office on platform one.
- The stairs are approximately 15m from the ticket office entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Ramped/Stepped Footbridge
- To the right of the station there is a footbridge with both ramped and stepped access.
- The steps are clearly marked and medium depth with handrails on both sides
- The ramp is located to the right of the steps, follow the signage displayed.
- It is a long ramp with a slight incline, with resting spaces approximately every 6m. There are handrails on both sides as well as the middle.
Train Station Platform
- This information is for platform(s) 1, 2.
- The platform(s) accessed by ramp / slope is / are 1, 2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1, 2.
- Accessible toilets are 13m (14yd 8in) from the ticket barriers.
Toilet with Adaptations (Platform 2 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right after passing through the ticket barriers.
- This accessible toilet is approximately 13m (42ft) from the ticket office entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any member of staff.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 84cm (2ft 9in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 269cm (4ft 11in x 8ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 81cm (2ft 7in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is medium.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm .
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 95cm .
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 89cm (2ft 11in) .
- The visual contrast between the hand dryer and the wall is low.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available .
- The height of the baby change table is 97cm.
Standard Toilet(s) (Platform 2)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on platform 2, left as you exit the ticket office.
- The female toilet(s) is/are approximately 16m (52ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are low to moderate.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on platform 2, right as you exit the ticket office.
- The male toilet(s) is/are approximately 17m (55ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
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Baby Change Facilities
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- The toilets are open 07:00 - 19:00 Monday - Saturday, and 09:00 - 16:30 on Sundays. The sinks are 80cm height. The cubicle has a grab rail on the left.
Level Change (Male Toilet - Platform 2)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the toilet entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Staff are Text Relay aware.
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Comments
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- The photographs show the 15+ medium steps leading up to the footbridge connecting the platforms.
