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Information Point

University of Exeter, St Lukes Campus, Heavitree Road, Exeter, EX1 2LU

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Access Guide

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Overview

Getting Inside

  • The approach to the building is step-free via a slight slope.
  • There is only one entrance. There is a push pad activated, single automatic door at this entrance.
  • The entrance is signed as INFO AT ST LUKE'S.
  • The entrance provides step-free level access to the counter on the ground floor.

Getting Around

  • There is step-free level access throughout the ground floor of the Information Point.
  • Floor surfaces are carpeted.
  • There is seating available either side of the Information Point counter.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are no toilets within this building. The nearest toilet with adaptations and standard toilets are in the South Cloisters building.

Parking

  • Car Park View
    • The car park is located off Magdalen Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 463cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 5m from the Richards Building.
    • The most accessible route from the Blue Badge parking has a very easy ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 467cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available .
    • The on-street designated Blue Badge parking bays are located on College Road.
  • Public Car Parks View
    • There is a public car park located on Russell Street.
    • The name of the car park is the Triangle Car Park.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • There is a push pad at a height of 91cm.
  • The width of the opening is 89cm.
  • The door has a medium visual contrast.
  • There is a push pad or push button to exit at a height of 95cm.
  • There is step-free level access as you enter.

Counter (Information Point)

  • The counter is located straight ahead after you enter the building.
  • The distance from the entrance is 7m.
  • There is step-free level access to the counter.
  • The height of the counter is 120cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 74cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests, stools and high stools.
  • Furniture available in this area includes: coffee tables and high tables.
  • Some seating is fixed.