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The new name for DisabledGo

Innovation Centre Phase 2

Prince of Wales Road, Exeter, Devon, EX4 4SB

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Access Guide

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Overview

Getting Inside

  • The approach to the building has step-free level access.
  • The step-free level approach is from the car park at the front of the building.
  • There are two entrances into the building.
  • The step-free entrance is the main entrance at the front of the building.
  • There are push pad activated, double automatic doors available at the main entrance.
  • The entrances are not signed.
  • The main entrance provides step-free level access to the reception on Level 0.
  • The side entrance next to the café has stepped access. .

Getting Around

  • There is step-free level access throughout the building on all floors.
  • Floor surfaces along some circulation routes are hard and smooth, with some having a shiny finish.
  • Floor surfaces along some circulation routes are carpeted.
  • There are resting areas in some of the lobby areas on Level 0 and Level 1, with a mixture of seating available.
  • Wall mounted wayfinding signage is provided throughout the building.
  • There are some manual doors in some corridor areas.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on Level 0.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located within the toilets with adpatations.
    • The gender inclusive step-free toilet facilities are located on Level 0 to the right of the café corridor.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located on Level 0 to the right of the café corridor.

Rooms and Services in the Building

Parking

  • Car Park View
    • The car park is located at the front of the building, off Rennes Drive.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 226cm (width) x 468cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 21m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for students, visitors, Blue Badge holders, permit holders, staff permit holders and student permit holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main - Accessible)

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 100cm.
  • The width of the opening is 164cm.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open away from you.
  • The width of the opening is 168cm.
  • The second set of doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 107cm.

Reception

  • The reception is located to the right after you enter the building.
  • The distance from the entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 90cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and benches.
  • Furniture available in this area includes: tables.
  • Some chairs are fixed.

Lift

  • The lift surveyed is located behind the reception desk.
  • The distance from the reception is 10m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • Level 0, Level 1 and Level 2 are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 800kg.
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 133cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Stairs (Behind Reception)

  • The stairs surveyed are located behind the reception desk.
  • There are double manual doors to access the stairwell.
  • Level 0, Level 1 and Level 2 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs (In Front Of Reception)

  • The stairs surveyed are located in front of the reception desk.
  • Level 0 and Level 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations

  • Location and Access View
    • The changing room surveyed is located to the right down the café corridor.
    • The distance from the main entrance is 33m.
    • The most accessible route to the changing room has step-free level access and manual doors.
    • There is step-free level access into the changing room.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 89cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet, a wash basin and a wheel-in shower.
    • The dimensions of the changing room are 308cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 85cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The changing room has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 145cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 47cm from the floor.
    • The shower controls are twist/turn.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a medium visual contrast.
    • The shower dropdown rails have a medium visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear of the reception desk.
    • The distance from the reception desk is 14m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 89cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 154cm (width) x 254cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right down the café corridor.
    • The distance from the main entrance to the building is 42m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 93cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 147cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The gender inclusive toilet facilities were surveyed.
  • The toilets are located in the café corridor.
  • The distance from the entrance to the building is 42m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a twist turn mixer tap.
  • Lighting levels were even at the time of the survey.