Access Guide
Accommodation Summary
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Parking and Transport
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- The accommodation has its own parking facilities.
- No secure parking is available.
- There is not a designated drop off point.
- There is not a university bus service stop within approximately 200 metres of the residence.
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Residence Information
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- This residence is made up of four buildings.
- Most buildings at this residence have similar access to the one surveyed.
- The residence surveyed was Radford House.
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Accessible Accommodation Information
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- The accommodation has 54 rooms in total.
- There is an/are accessible room(s) within the accommodation.
- The accommodation has 6 accessible room(s) with accessible bathroom facilities.
- There is/are 6 accessible room(s) with a wet room/wheel in shower.
- There is not an/are not adjoining room(s) available for the accessible room(s).
- Accessible toilet facilities are available.
- The accessible toilet facilities are located on the ground floor in the Laundry.
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Standard Accommodation Information
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- There is standard accommodation on the ground floor.
- Ground floor accommodation does have level access.
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Standard accommodation has shared bathrooms with baths and shared bathrooms with level showers.
- There is not an/are not adjoining room(s) available for the standard room(s).
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Amenities and Communal Facilities
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- There is not a convenience store within approximately 200 metres of the residence.
- Communal facilities within this residence include a staffed reception and a launderette.
- The communal facilities for the accommodation surveyed include; a kitchen.
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Additional Accessibility Aids
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- There is a deaf alert system available on request.
- Vibrating pillows alarms are available on request.
Getting Here
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By Road
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- The University of Exeter is located at the north end of the city, off the Cowley Bridge Road end of the B3183.
For detailed directions please see the University of Exeter website. - There are two campus carparks for visitors in the campus.
There are generally Blue Badge bays outside all buildings on campus.
These bays generally have to be booked in advance.
For detailed information on parking on campus please see the Exeter University website.
- The University of Exeter is located at the north end of the city, off the Cowley Bridge Road end of the B3183.
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By Bus
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- Exeter University is served by the number 4 bus route. For more information please see Exeter University website.
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By Train
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- The closest train station is Exeter St David's Station. This station is around a 10-minute walk from the campus.
For detailed information please see the Exeter University website.
- The closest train station is Exeter St David's Station. This station is around a 10-minute walk from the campus.
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Useful Links
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- Exeter University website.
- To view the web page described above click here (opens in new tab).
- Stagecoach website for bus route information and timetabling.
- To view the web page described above click here (opens in new tab).
- National Rail Service for information on train services and timetabling.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Student Wellbeing - Advice and Support please click here (opens new tab).
- Telephone Number: 01392 724 381.
- Email: Accessability@exeter.ac.uk.
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 0300 555 0444.
- Email: sid@exeter.ac.uk.
- To see more information on Admissions Office please click here (opens new tab).
- Telephone Number: 0300 555 60 60.
- Email: ug-ad@exeter.ac.uk.
Building Parking
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by permit holders and Blue Badge holders.
- There are no parking charges that apply on the day.
- The car park is located in front of reception.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- Designated Blue Badge parking bays are available.
- There is/are 3 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- The dimensions of the designated parking bay(s) are 260cm x 480cm.
- The Blue Badge parking bays have a marked zone to one side and the rear.
- The marked zone is 140cm wide.
- The dimensions of the designated bays do not vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 20m (21yd 2ft) from the reception entrance.
- The route from the car park to the building is accessible to a wheelchair user.
- The car park surface is tarmac.
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Site/Campus Car Parks
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- There is not a site/campus car park within approximately 200m.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking
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- Clearly signed and/or standard marked parking bays are not available.
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Drop Off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance - D Block)
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Entrance
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- This information is for the entrance located at the front of the building.
- This entrance gives access to accommodation stairwell - flats 01-06 on ground, first and second floors.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Radford House'.
- There is ramped/sloped and stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 145cm (4ft 9in).
- There is an intercom.
- The height of the intercom is 145cm (4ft 9in).
- A key card is required for access at this entrance.
- The height of the key card reader is 120cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 180cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a slope with a very easy incline.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Side Entrance - C Block)
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Entrance
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- This information is for the entrance located at the side of the building.
- This entrance gives access to C Block entrance lobby, lift and stairs.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 150cm (4ft 11in).
- There is an intercom.
- The height of the intercom is 150cm (4ft 11in).
- A key card is required for access at this entrance.
- The height of the key card reader is 120cm.
- The main door(s) open(s) automatically (away from you).
- There is a push pad/button to exit the main automatic doors.
- The exit push pad or push button is 94cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the side (right) of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
Outside Access (Reception)
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Entrance
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- This information is for the entrance located at the centre of Radford House.
- This entrance gives access to Reception.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Reception'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the key card reader is 115cm.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
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Reception
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- The reception point is located between C and D block.
- The reception point is approximately 2m (2yd 7in) from the Reception entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 77cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is carpet.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Outside Access (Laundry)
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Entrance
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- This information is for the entrance located at the corner of Radford House.
- This entrance gives access to the Laundry and the accessible toilet.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Laundry'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the key card reader is 115cm.
- The main door(s) open(s) away from you (push).
- The exit push pad or push button is 96cm from floor level.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Laundry
- Facilities in the laundry include:
- Flip down seats at a height of 42cm.
- Low level washers and dryers, with controls at a height between 55cm and 95cm.
- A work surface with a height of 93cm.
- There is a washbasin at a height of 90cm with twist taps.
Getting Around (D Block)
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Access
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- There is not step-free access throughout the building .
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is high visual contrast between the walls and floor in all areas.
- There are no seats/chairs at regular intervals.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Getting Around (C Block)
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Access
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- There is step-free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is high visual contrast between the walls and floor in all areas.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Kitchen/Dining Area (Block D - Second Floor)
- The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
- The door is not push pad activated.
- Lowered work surfaces are not available.
- The height of the lowest work surface is 90cm.
- The kitchen does have an unobstructed floor space of at least 150cm × 150cm.
- There is not a knee recess under a work surface.
- There are some low level cupboards.
- There are easy to grip handles or taps for cupboards, the refrigerator and the freezer.
- The height of the dining table is 69cm.
- There are dining chairs without armrests only.
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Comments
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- There are similar kitchen/dining facilities on each floor.
Kitchen/Dining Area (Block C - Second Floor)
- The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
- The door is not push pad activated.
- Lowered work surfaces are available.
- The height of the lowest work surface is 76cm.
- The kitchen does have an unobstructed floor space of at least 150cm × 150cm.
- There is not a knee recess under a work surface.
- There are low level cupboards.
- There are easy to grip handles or taps for cupboards, the refrigerator and the freezer.
- The height of the dining table is 69cm.
- There are dining chairs without armrests only.
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Comments
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- There are similar kitchen/dining facilities on each floor.
Other Floors (D Block)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located in the centre of the building.
- The stairs are approximately 5m from the D Block entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by the stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps is 26cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
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Other Information
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- The room(s) on the floors which are not accessible is/are accommodation and facilities on the first and second floors.
Other Floors (C Block)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the right of the entrance lobby.
- The stairs are approximately 4m from the side entrance C Block.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by the stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps is 26cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
Lift (C Block)
- The lift is located to the left of the entrance lobby.
- The lift is clearly visible from the entrance.
- The lift is approximately 2m (2yd 7in) from the side entrance - C Block.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1 and 2.
- The weight limit for the lift is 630kg.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is medium.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 109cm x 143cm (3ft 7in x 4ft 8in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the ground floor in the Laundry.
- This accessible toilet is approximately 2m (2yd 7in) from the Laundry entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key can be obtained from Key Code - available from Reception.
- There is no signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 157cm x 267cm (5ft 2in x 8ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 125cm (4ft 1in).
- The visual contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Accessible Shower
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- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 45cm (1ft 6in).
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- The visual contrast between the shower rails and wall is low.
- There is not a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
Standard Toilet(s)
- Standard toilet facilities are not available.
