Access Guide
Summary
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Building
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- Services / Facilities within the building include; seminar rooms and teaching rooms.
Getting Here (Gilmorehill Campus)
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By Road
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- The University of Glasgow Gilmorehill Campus is located to the west of Glasgow city centre.
From Carlisle, Newcastle and the south, exit M74 on to the M73, joining the M8 at the Old Monkland junction.
M8 exits for the University are J18 if travelling from the south, Edinburgh and the north and J19 if coming from Glasgow Airport and the west.
Other main routes serving the University include Great Western Road (A82, north of campus), Clydeside Expressway (A814, south) and Byres Road (B808, west). - Car parking at the University Campuses is limited and a Vehicle Management and Enforcement Scheme is in operation.
There is limited pay and display on street parking across the campus and a long stay pay and display public car park in Lilybank Gardens.
There are designated bays for disabled staff, students and visitors across the campus car parks. Please see University of Glasgow parking notes for further details. - For more information on getting to the University of Glasgow please click here (opens new tab).
- The University of Glasgow Gilmorehill Campus is located to the west of Glasgow city centre.
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By Bus
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- There is a bus stop within 150 metres of the campus.
- Buchanan bus station is the main bus terminus in Glasgow for inter city coach services.
First Group buses Simplicity services 4 and 4A , bus routes 15 and 370 and Stagecoach bus services X25, X25A, X76 and X77 all stop on University Avenue by the Main Gate opposite the library. - For more information on bus services in and around Glasgow please click here (opens new tab).
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By Train
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- The nearest Railway Station is Partick.
- The nearest train station to the University is Partick to the west of the campus approximately 0.9 miles away (18 minutes) via Byres Road. There is step free access throughout the station via lifts and ramp access for trains. There is an induction loop at the booking office.
The nearest train station to the east of the University campus is Charing Cross approximately 0.9 miles away (19 minutes) from Bank Street via Woodlands Road. There is step free access throughout the station via lifts and ramp access for trains. There is an induction loop at the booking office. - For more information on train services to and from Partick and facilities at the station please click here (opens new tab).
- For more information on train services to and from Charing Cross and facilities at the station please click here (opens new tab).
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By Underground
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- The nearest underground station is Hill.
- The nearest underground station is Hillhead on Byres Road. The station has stepped and escalator access to platforms only.
The nearest underground station to the east of the campus is Kelvinbridge, the station has stepped and escalator access to platforms only. - For more information on the SPT underground network, stations and accessibility please click here (opens new tab).
Useful Information
- Disability Services is based at 65 Southpark Avenue, Glasgow, G12 8LE. Opening hours are Monday to Friday 09:00 to 17:00.
- To see more information on Disability Services please click here (opens new tab).
- Telephone Number: 0141 330 5497/5121.
- Email: disability@glasgow.ac.uk.
- The Student Services Enquiry Team is located at level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF.
The office is open 09:00 to 17:30 Monday to Friday, except Wednesday when it opens 09:30. - To see more information on Student Services Enquiry Team please click here (opens new tab).
- Telephone Number: 0141 330 7000.
- Email: student.services@glasgow.ac.uk.
- Accommodation Services. For face to face enquiries please contact The Student Services Enquiry Team is located at level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF.
The accommodation office opening hours are 09:00 to 17:00 Monday to 17:00. - To see more information on Accommodation Services please click here (opens new tab).
- Telephone Number: 0141 330 4743.
- Email: accom@glasgow.ac.uk.
- The Student Representative Council (SRC) is based at the McIntyre Building, University Avenue, Glasgow, G12 8QQ.
The welcome point is open Monday from 09:30 to 17:00, Tuesday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:00. - To see more information on Student Representative Council (SRC) please click here (opens new tab).
- Telephone Number: 0141 330 5360.
- Email: enquiries@src.gla.ac.uk.
- Disability awareness training is available for all staff through the Staff Development Service.
Other training relating to specific areas of disability awareness, such as curriculum development or a specialised software package is provided from Learning and Teaching Centre, IT Services, and the Student Disability Service. - Gilmorehill Campus:- There is a dog toileting area next to the Library Building on Hillhead Street, located on the link path to the right hand side of the Library to Bute Gardens.
- For more information on the assistance dog toileting area(s) please click here - (new tab).
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor on the left hand corridor.
- All toilets with adaptations have a right hand transfer space.
- The female toilet with adaptations is located within the standard female toilets.
- The male and female step-free toilet facilities are located on the ground floor, on the left hand corridor and on the first floor.
Rooms and Spaces Links
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Teaching Room(s)
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- To view the AccessAble Access Guide for Room 121 Computer Cluster please click here (new tab).
- To view the AccessAble Access Guide for Room 122 Computer Cluster please click here (new tab).
- To view the AccessAble Access Guide for Classroom 129 please click here (new tab).
- To view the AccessAble Access Guide for Classroom 130 please click here (new tab).
- To view the AccessAble Access Guide for Classroom 131 please click here (new tab).
- To view the AccessAble Access Guide for Classroom 133 please click here (new tab).
- To view the AccessAble Access Guide for Classroom 216 please click here (new tab).
- Seminar Room(s) View
Building Parking
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by staff permit holders and student permit holders.
- There are no parking charges that apply on the day.
- The car park is located in front of Hetherington Building.
- The car park type is open air/surface.
- Designated Blue Badge parking bays are available.
- There is/are 6 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated parking bay(s) are 230cm x 482cm.
- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The marked zone is 120cm wide.
- The dimensions of the designated bays do not vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 13m (14yd 8in) from the main entrance.
- The route from the car park to the building is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The dropped kerb between the car park and the building does not have tactile paving.
- The car park surface is tarmac.
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Site/Campus Car Parks
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- There is not a site/campus car park within approximately 200m.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
Outside Access (Main)
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Entrance
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- This information is for the entrance located to front of the Hetherington Building to the left side.
- This entrance gives access to the reception foyer on level 1 of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hetherington Building'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- There is a push pad/button to exit the main automatic doors.
- The exit push pad or push button is 97cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 146cm.
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Ramp/Slope
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- The ramp/slope is located to the right side of the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the main entrance.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Reception
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Reception
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- The reception point is located to the right of the main entrance.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 104cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 77cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is not a clear knee recess beneath the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
- There is wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is tiles.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The seats do not have armrests.
- There is sufficient space for a wheelchair user to use the waiting area.
Getting Around
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Access
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- There is step-free access throughout the building .
- There is sloped/ramped access to There is sloped access to Classroom 118.
- There is stepped access to There is stepped access to Classroom 133.
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Circulation
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- There are no doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- Handrails with a rounded or oval profile are provided in some corridors/walkways.
- There is high visual contrast between the walls and floor in all areas.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the left of the reception foyer.
- The stairs are approximately 7m from the main entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by the stairs are levels 1, 2 and 3.
- There are 16 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps is 28cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift (Platform)
- The lift is located on the level 1.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 43m (47yd 1in) from the main entrance.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are levels 1, 2 and 3.
- The weight limit for the lift is 400kg.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 98cm (3ft 3in).
- The dimensions of the lift are 110cm x 151cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The controls within the lift are 87cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
Entrance (Level 1 - Female Standard Toilets and Female Toilets with Adaptations)
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Entrance
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- This information is for the entrance located on the corridor to the left of the main entrance on level 1.
- This entrance gives access to the female toilets area.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Ladies Toilet'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- There is a push pad/button to enter and exit the main automatic doors.
- The entry push pad or push button is 94cm from floor level.
- The exit push pad or push button is 96cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 86cm.
Toilet with Adaptations (Level 1 - Female - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located within the standard female toilets area.
- This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a female toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The visual contrast between the external door and wall is medium.
- The door opens inwards.
- The door is push pad or push button activated.
- The push pad or push button is 107cm from floor level.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 97cm (3ft 2in).
- The visual contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 178cm x 182cm (5ft 10in x 5ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 111cm (3ft 8in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is low.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 127cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 35cm (1ft 2in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The visual contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 67cm (2ft 2in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 77cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 114cm (3ft 9in).
- The visual contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
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Comments
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- There is a separate male toilet with adaptations.
Standard Toilet(s) (Female)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located on the corridor to the left of the main entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 16m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 75cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
Emergency Evacuation Information
- Information on Evacuation from University Buildings View
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Information on Refuge Alerters
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- This building has refuge alerters.
- Refuge Alerter communication system is designed to summon assistance in the event of a fire evacuation, from University buildings which provide disabled access to upper floors via a lift.
- All Refuge Points have been provided with details on how to operate the communication system when assistance is required. Designated Refuge Point directional signage has been install throughout the building to direct you to these refuges.
- The refuge alerters in this building are located in/at; Stairwell.
