Access Guide
Access To
- The Arts Tower Café is located on the lower ground floor of the Arts Tower.
- View information on Arts Tower (opens new tab) .
- The most accessible route has step-free level access, a lift and manual doors.
- There is step-free level access into the Arts Tower Café area.
Eating and Drinking (Arts Tower Café)
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Service
View
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left after exiting the main lift.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.