You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Engineering and the Environment - teaching rooms, labs and workshops and staff offices, Estates and Facilities and Boldrewood Cafe.

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• Comments View
  • Part of Level 1 of this building is called the Building 176 Link, as it extends beyond the building towards Building 175.
  • There is no internal access to Building 175 from here, however, as it is not a University building.

You are on Generic (Parking Information). Skip to the next section.

Generic (Parking Information)

• Visitors who hold a Blue Badge can park in any parking bay on campus without needing a University parking permit.
  Staff and students should obtain a University parking permit from the University’s parking team, which is free of charge to Blue Badge holders.
  There is a map showing disabled parking bays on Highfield Campus. View information on location of parking spaces.
  If there is not a designated disabled parking bay near to a particular building, then a standard parking bay can be reserved for use by a disabled visitor by contacting parking services on 023 8059 2416. .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot be booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 300cm x 523cm (9ft 10in x 17ft 2in).

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• Venue Car Park View
  • Designated parking bays are clearly marked.
  • The nearest Blue Badge bay is 52m (56yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 70m (76yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are loose chippings.
  • The car park surface is block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
• Comments View
  • The route from the car park to the main entrance is via a loose chippings path with a moderate slope.
  • There is also a multi-storey car park located at the campus which can be seen in photograph 5.

You are on Level Change (Access from Burgess Road). Skip to the next section.

Level Change (Access from Burgess Road)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left side of the main entrance.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Access from Burgess Road). Skip to the next section.

Lift (Access from Burgess Road)

• There is a lift for public use.
• The lift is located at the front of the building, in the corner just before the steps.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The platform lift accesses a small level change.
• The weight limit for the lift is 630kg.
• The lift is approximately 18m (19yd 2ft) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift has a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

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• Comments View
  • The lift gives access to the outside of the building, to the left of the main entrance as you face it, from Burgess Road.
    
  • This lift is used to overcome the steps from Burgess Road.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 154cm (5ft 1in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Second Set of Doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 156cm (5ft 1in).
• Comments View
  • This entrance gives access to Level 2 of the building.

You are on Outside Access (Out of Hours Entrance). Skip to the next section.

Outside Access (Out of Hours Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building, next to the lift to access the main entrance from Burgess Road.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single (with a locked extension leaf).
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm (3ft 2in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located immediately beyond the entrance.
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp is 140cm (4ft 7in).
• Comments View
  • This entrance gives access to Level 1 of the building.
    
  • It is used 06:00 to 08:00 and 18:00 to 23:00 Monday to Friday, then 06:00 to 23:00 at weekends.
    
  • A swipe card is required to use this entrance during these times.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are moderate to good.
• The desk/counter is low (76cm or lower).
• The desk/counter is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There are turnstiles with a width of 55cm and a gate with a width of 86cm located just past the reception desk, leading to the main part of the building.
    
  • A university card is required get past these security barriers, although the gate can also be opened by reception.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building via lift(s).
  • There is a slight ramp, with handrails on both sides, for access to the accessible and standard toilet facilities and out of hours entrance on Level 1.
  • The width of the ramp is 140cm (4ft 7in).
  • There are doors in corridors which have to be opened manually.
• Getting Around View
  • There is clear signage for building facilities/areas in the foyer/reception area.
  • There is clearly written and pictorial directional signage at key points of circulation routes.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is high visual contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • This building does not play background music.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • There is a fixed hearing loop located in Room 2013.
    Hearing loops are fitted in most teaching rooms.
• Comments View
  • The main corridor doors on Level 1 are push pad operated automatic doors.

You are on Eating and Drinking (Boldrewood Café). Skip to the next section.

Eating and Drinking (Boldrewood Café)

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• Location and Access View
  • The following information is for the café.
  • The café is located on Level 2 of the building, ahead and to the left of the lift lobby area.
  • There is step-free access to the café.
  • For access there are double manual doors which are permanently held open.
  • The width of the entrance is 153cm.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is not a hearing assistance system.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 74cm.
  • The standard height for the underside of dining tables is 75cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There are vendinig machines available within the seating area.
    There is a counter for a microwave at a height of 109cm and low section at a height of 74cm.
    There is also a small computer station counter at a height of 110cm with low sections at a height of 75cm.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left, past the security barriers as you enter via the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Levels 1, 2, 3, 4 and 5.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 13m (14yd 8in) from the main entrance.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 140cm x 270cm (4ft 7in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift has a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is good.

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• Comments View
  • There are two lifts available here.
  • The lift on the left as you face them is slightly smaller - 136 x 159cm (4ft 6in x 5ft 3in), with a door width of 89cm (2ft 11in).
  • Both lifts contain hearing loops.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1, 2, 3, 4 and 5.
  • The stairs are located immediately ahead as you enter via the main entrance.
  • The stairs are approximately 8m from the main entrance.
  • There are 15+ steps between floors.
  • The lighting levels are moderate to good.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on all levels of the building.
• Female and male standard toilet facilities are located on all levels of the building.

You are on Toilet with Adaptations (Level 1 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the Level 1 main corridor and to the right.
  • This accessible toilet is approximately 17m (18yd 1ft) from the lifts.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 236cm x 259cm (7ft 9in x 8ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 157cm (5ft 2in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is an intercom alarm system in the toilet.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 112cm (3ft 8in).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 131cm.
  • The visual contrast between the towel dispenser and the wall is low.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The visual contrast between the hand dryer and the wall is high.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The visual contrast between the shower rails and wall is high.
  • There is a vertical grab rail for the shower.
  • The visual contrast between the vertical grab rail(s) for the shower and wall is high.
  • There is not an emergency alarm for the shower.

You are on Toilet with Adaptations (Level 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 2 - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the Level 2 main corridor, to the left after the automatic door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens by sliding (Bi-Fold).
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 210cm x 271cm (6ft 11in x 8ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 146cm (4ft 9in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is an intercom alarm system in the toilet.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 142cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 101cm (3ft 4in).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 71cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm.
  • The visual contrast between the towel dispenser and the wall is high.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The height of the hand dryer is 84cm (2ft 9in).
  • The visual contrast between the hand dryer and the wall is high.

You are on Standard Toilet(s) (Level 1 and Level 2). Skip to the next section.

Standard Toilet(s) (Level 1 and Level 2)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located along the Level 1 main corridor and on the right.
  • There is ramped/sloped access into the toilet(s).
  • The standard toilet(s) is/are approximately 17m from the lifts.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are varied.
• Toilet Facilities 2 View
  • The female toilet is located on Level 2 of the building, to the left of Boldrewood Café.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 32m from the Main Entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
  • There is an identical male toilet on Level 2 of the building, approximately 15m ahead from the Main Entrance.

You are on Standard Shower (Level 1). Skip to the next section.

Standard Shower (Level 1)

• Shower facilities are available.
• The shower(s) surveyed is/are located on Level 1 of the building, immediately to the right as you enter the Out of Hours entrance.
• There is not level access to the services from the shower facilities.

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• Comments View
  • There is level access from the Out of Hours entrance to the shower facilities, however if entering from the lifts there is ramped access via the Level 1 main corridor.

You are on Toilet with Adaptations (Building 176 Link). Skip to the next section.

Toilet with Adaptations (Building 176 Link)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 31m (33yd 2ft) from the lifts.
  • This accessible toilet is located in the toilet area, on the right of the open plan area.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 380cm (4ft 11in x 12ft 6in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 68cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Accessible Shower (Building 176 Link). Skip to the next section.

Accessible Shower (Building 176 Link)

• Accessible shower facilities are available.
• The showers are located in the accessible toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 42cm (1ft 5in).
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s) (Building 176 Link). Skip to the next section.

Standard Toilet(s) (Building 176 Link)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located at the far end of the toilet area, on the right of the open plan area.
  • The female and male toilets are 36m (39yd 1ft) from the lifts.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.
• Comments View
  • These toilets contain cubicles with grab rails fitted and doors that open outwards.

You are on Standard Shower (Building 176 Link). Skip to the next section.

Standard Shower (Building 176 Link)

• Shower facilities are available.
• The showers are located in the Building 176 Link toilet area.
• There is not level access to the services from the shower facilities.

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• Comments View
  • The shower is accessed by a deep step.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are not Text Relay aware.