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Academic Administrative Support

Heart, St Mary's Road, Ealing, W5 5RF

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Access Guide

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Access To

  • Academic Administrative Support is located in Heart, ahead and to the left as you enter the external Park entrance.
  • View information on Heart (opens new tab) .
  • View information on opening times.
  • The most accessible route has step-free level access and shiny flooring.
  • There is no signage on or near the entrance.
  • There is step-free level access to Academic Administrative Support.
  • There is full open access to the counter, with no entrance doors or limited width openings.

Counter

  • The distance from the external Park entrance is 25m.
  • The height of the counter is 121cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 77cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • The seating area relates to the single seat at the lowered section of the counter.