Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Heart

St Mary's Road Site, St Mary's Road, Ealing, W5 5RF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Getting Inside

  • The approach to the building is step-free and level.
  • There is one external entrance to Heart, and three internal entrances leading from Park, Street and Warwick.
  • The external entrance is signed as 'University of West London' externally and 'Park entrance' on internal signage, whilst the other internal entrances are signed as 'Heart'.
  • The external Park entrance is the most accessible entrance and provides step-free level access to Heart from the ground floor.
  • All internal entrances have step-free level access.

Getting Around

  • There is step-free level access throughout Heart.
  • Floor surfaces along all circulation routes are hard and smooth, with some having a shiny finish.
  • There are resting areas throughout Heart with a mixture of seating.
  • Overhead and wall mounted wayfinding signage is provided throughout Heart.
  • There are manual doors in some corridor areas.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the Street side of Heart.
    • The toilet with adaptations has a left hand transfer space.

Rooms and Services in the Building

Parking

  • Car Park View
    • The car park is located next to the Park entrance on the north side of the site.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 125cm.
    • The nearest designated bay is 10m from the external Park entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and staff permit holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
  • Electric Vehicle Charging Points View
    • There are 3 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 216cm (width) x 460cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Park Entrance)

  • This entrance is located on the north side of the site.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 112cm.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 167cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 142cm.
  • The second set of doors have a low visual contrast.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the Refectory within Heart.
    • The distance from the external Park entrance is 40m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 131cm (width) x 252cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 81cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 91cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.