Skip to main content
The new name for DisabledGo

Museum (Heathrow - The Journey)

Heart, St Mary's Road, Ealing, W5 5RF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Access To

  • The Museum (Heathrow - The Journey) is located in Heart, ahead and to the left as you enter the external Park entrance.
  • View information on Heart (opens new tab) .
  • View information on opening times.
  • The most accessible route has step-free level access and shiny flooring.
  • There is written text signage on or near the entrance.
  • There is step-free level access into the Museum (Heathrow - The Journey).
  • There is a single manual door which opens both ways.
  • The width of the opening is 97cm.
  • The door has a low visual contrast.

Exhibition Space

  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor have a low visual contrast.
  • The following may be experienced here: sudden loud noises and audio triggered by a sensor.
  • There is background noise.
  • Lighting levels vary due to the use of large glazed walls.
  • Display information includes: pictorial, audio guides, information boards, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.