Access Guide
Access To
- The Refectory is located in Heart, ahead and to the left after you enter the external Park entrance.
- View information on Heart (opens new tab) .
- The most accessible route has step-free level access and shiny flooring.
- There is no signage on or near the entrance.
- There is step-free level access into the Refectory.
- The width of the opening is 142cm.
Eating and Drinking
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Service
View
- This area has a buffet counter, self service counters, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted and available on a board.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
- Dietary and allergen requirements should be discussed with the staff at the buffet counter.
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Order and Payment
View
- The payment counter was surveyed.
- The counter is located at the far end of the Refectory.
- There is step-free level access to the counter.
- The height of the counter is 84cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.