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The Refectory

Harrow Campus, University of Westminster, Watford Road, Northwick Park, HA1 3TP

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Access Guide

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Overview

Opening Times

  • Monday 12:00 - 14:00.
  • Tuesday 12:00 - 14:00.
  • Wednesday 12:00 - 14:00.
  • Thursday 12:00 - 14:00.
  • Friday 12:00 - 14:00.

Access To (Refectory)

  • The most accessible route has step-free level access and a platform lift.
  • There are 7 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm .
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • The lift bypasses the steps.

Lift (Refectory Access)

  • The lift surveyed is located on the left after the West entrance to Building A - Maria Hewlett Building, or on the right after the entrance from The Forum and The Street.
  • This lift is a platform lift.
  • The distance from either of the entrances is 20m.
  • The most accessible route to the lift has step-free level access.
  • The lift door has a low visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 250kg.
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 87cm.
  • The internal dimensions of the lift are 92cm (width) x 141cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (Refectory)

  • Location and Access View
    • There is step-free level access into this area.
    • There are double automatic doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 121cm.
    • There are two sets of adjacent doors at this location.
    • The doors to the right open towards you.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are digital.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the right after the entrance to the refectory.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • There is a payment counter separate to the service counter.
    • The height of the payment counter is 90cm.
    • There is a table next to the payment counter with a surface height of 73cm.
    • There is a moveable card machine available for payment.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is an alternative seating area to the rear of the refectory.