Access Guide
Overview
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About
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- The Jenny Lind Building is a large building with 3 floors.
- There are 2 main lifts and 2 main staircases within the building.
- The floors are signed as G, 1, and 2.
- View information on The Jenny Lind Building.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Worcester Foregate Street.
- The nearest bus station is Worcester Crowngate.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
Getting Inside
- The approach to the building is step-free via slight slopes.
- The Jenny Lind building has 2 entrances, the main entrance is located at the corner of the building on Farrier Street and Cherry Tree Walk.
- The other entrance is located off The Butts and is stepped only access.
- The entrances are not named but are signed as The Jenny Lind Building.
- The main entrance provides step-free level access to the reception foyer on the ground floor.
Getting Around
- There is step-free level access throughout the building on all floors.
- Floor surfaces along all circulation routes are hard, finished with smooth carpet tiles. Some areas are patterned.
- There are resting areas in some circulation and lobby areas with a mixture of seating.
- Wall mounted wayfinding signage is provided throughout the building.
- There are manual doors along circulation routes throughout the building, most are permanently held open.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- Toilets with adaptations are located on the ground floor (3 toilets), and 1 toilet on each other floor.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located on each floor, throughout the building.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations in the reception area.
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Washroom and Shower Facilities
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- Standard shower facilities are located on the ground floor to the right of the reception.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 220cm.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 225cm (width) x 480cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 54m from the Jenny Lind Building main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders and permit holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available .
- The on-street designated Blue Badge parking bays are located Farrier Street.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Main)
- This entrance is located at the corner of the building on Farrier Street and Cherry Tree Walk.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 114cm.
- There are double automatic doors at this entrance.
- The doors open away from you.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 73cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 80cm.
- There is step-free level access as you enter.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 94cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 106cm to 118cm from the floor.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas and stools.
- Furniture available in this area includes: coffee tables.
Lift
- The lift surveyed is located in the corridor to the right of reception.
- The distance from the main entrance is 12m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 145cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located in the corridor to the right of reception.
- The ground, first and second floors can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Reception Area - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the ground floor reception area, to the right from the main entrance.
- The distance from the main entrance is 2m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 77cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 84cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 126cm from the floor.
- The height of the baby change facility when in use is 95cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
