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Students' Union

Henwick Grove, St John's Campus, Worcester, WR2 6AJ

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Access Guide

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Summary

  • Service View
    • A Costa is available in the Hangar coffee shop on the ground floor at the rear of the building.
      The Hangar bar is available on the mezzanine floor at the rear of the building.
      The Union Shop is on the left after the main entrance.
  • Building View
    • Services / Facilities within the grounds include; several other car parks which are available on the St John's Campus as well as the one detailed in this guide.
      Please see the separate guide for more details regarding parking on the campus.
    • St Johns Campus Car Parks link (new tab) - click here.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the ground floor in the central corridor.
    • Female standard toilet facilities are located on the ground floor in the central corridor.
    • Male standard toilet facilities are located on the ground floor in the central corridor.
    • Baby changing facilities are located within the toilet with adaptations on the ground floor.

Getting Here

  • By Road View
    • The St John's Campus is located in the North West of the city of Worcester, west of the River Severn.
      From the M5 take Junction 7 and exit the roundabout onto the A44, signposted Worcester and Evesham. Proceed along the A44.
      At the next roundabout take the first exit onto the A440, signposted Malvern and Worcs (W).
      At the next roundabout take the 2nd exit, continuing to follow the A440, signposted Leominster, Hereford, Malvern and Worcester (W).
      Proceed along the A440 to the next roundabout, taking the 2nd exit, continuing along the A440 signposted Leominster, Hereford, Malvern and Worcester (W).
      Continue along the A440 to the next roundabout.
      Take the 3rd exit onto the A449 signposted Worcester (West).
      Proceed along the A449 for 1.8 miles.
      At the roundabout take the 1st exit onto St John's (A44).
      After 130m turn right onto Henwick Road (B4206).
      Proceed along Henwick Road for 0.7 miles.
      St John's Campus is on the left.
    • There are several car parks around the St John’s Campus, car park M (Long Stay) is the largest and cheapest car park.
      A car displaying a Blue Badge will not be charged.
      Please see building guides for more information about campus car parks.
  • By Bus View
    • The number 31 operated by First travel connects the St John's Campus to the City Centre Bus Station and City Campus.
      The bus stops on St John's Campus are located outside the Students' Union building and near Severn gate.
      The First bus 31 service runs from Worcester bus station to St John's Campus between 07:10 and 18.35 Monday to Friday.
  • By Train View
    • The nearest station is Worcester Foregate Street. From the station, exit onto Foregate Street.
      Turn left and head south on Foregate Street.
      Cross Sansome Street at the pedestrian crossing and continue along The Foregate.
      Take the next right onto Angel Street.
      Angel Street is a pedestrianised street.
      Proceed along Angel Street for approximately 0.2 miles to Crowngate Shopping Centre.
      The Bus station is located beneath the shopping centre.
      The number 31 bus departs from Stand E. Alternatively taxis are available from outside the station.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Car Park D.
    • The car park is located adjacent to the main entrance.
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (D)

  • Car Park View
    • The car park is located in front of the Students' Union main entrance.
    • The nearest building(s) to this car park is/are the Conference Centre, and Students' Union buildings.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 240cm x 480cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zone is 130cm wide.
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by anybody.
    • Parking charges apply for non permit holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located in Car Park C.
    • There is not a payment machine at a convenient height for wheelchair users.
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is step free access from this car park.
    • Buildings are clearly signposted from this car park.
    • There is not a campus map available within the car park.
    • The nearest designated bay is 64m (69yd 2ft) from the Students' Union Building main entrance.

Ramp(s) / Slope(s) and Step(s) (Approach from Car Park D)

  • Ramp / Slope View
    • There is a ramp/slope located to the left of the Student Union Building main entrance.
    • The ramp/slope is used to access the Student Union Building.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located to the right of the ramp.
    • The step(s) is/are used to access the Student Union Building.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Students Union.
    • This entrance gives access to the Students Union reception and shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Students' Union'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • There is a push pad/button to enter the main automatic doors.
    • The door(s) is/are single width.
    • The width of the door opening is 122cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Side)

  • Entrance View
    • This information is for the entrance located at the side of the building, opposite Woodbury.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Worcester Students Union - The Hangar'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 167cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Rear Hangar)

  • Entrance View
    • This information is for the entrance located at the rear left of the building.
    • This entrance gives access to the Hangar Lounge.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'The Hangar'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Opening Times (Student Union Reception)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Reception (Student Union Reception)

  • Reception View
    • The reception point is located in the foyer ahead as you enter via the main entrance.
    • The reception point is approximately 10m (10yd 2ft) from the Student Union main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is 95cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 73cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 10/12/2024.
    • The hearing loop was working at the time of testing.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is wood and laminate.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating and single seats without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is step-free access throughout the majority of the building, via lift.
    • The Hangar Bar on the mezzanine floor is accessible via stairs and a platform lift.
  • Circulation View
    • There are no doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, wood and laminate.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is high visual contrast between the walls and floor in the majority of corridors/walkways.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in communal areas.
    • Music is played in the bar and coffee shop.
    • There is not a hearing assistance system in the communal areas of the building.

Opening Times (Student Union Shop)

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday 09:00 - 16:00.
  • Sunday 11:00 - 16:00.

Entrance (Student Union Shop)

  • Entrance View
    • This information is for the entrance located directly to the left as you enter via the main entrance.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 288cm.

Counter (Student Union Shop)

  • Counter View
    • The counter is located to the right of the Students Union shop entrance.
    • The counter is approximately 3m (3yd 10in) from the Students Union shop entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl and tiles.

Opening Times (Hangar Coffee Shop)

  • Monday 10:00 - 14:00.
  • Tuesday 10:00 - 14:00.
  • Wednesday 10:00 - 14:00.
  • Thursday 10:00 - 14:00.
  • Friday 10:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Hangar Coffee Shop)

  • Entrance View
    • This information is for the entrance located at the rear of the building, ahead from the main entrance.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'We're serving Costa Coffee'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking (Hangar Coffee Shop)

  • Location and Access View
    • The following information is for the café.
    • The café is located on the ground floor, at the rear of the building.
    • There is step-free access to the café.
    • For access there are double automatic doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the lowest table is 31cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables, high tables, sofas and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are good.

Other Floors (Hangar)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the left of the Hangar Coffee Shop entrance.
    • The stairs are approximately 28m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by the stairs are ground and mezzanine.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps is 25cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • The lighting levels at the steps are moderate to good.

Lift (Hangar Platform Lift)

  • The lift is located centrally in the Hangar.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 24m (26yd 9in) from the main entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are ground and mezzanine.
  • The weight limit for the lift is 410 KG.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 109cm x 148cm (3ft 7in x 4ft 10in).
  • There are separate entry and exit doors in the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (Hangar Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located at the rear of the building on the mezzanine floor.
    • There is step-free access, via lift, to the bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are not clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • The height of the lowered section at the counter is 76cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 109cm.
    • The surface height of the lowest table is 32cm.
    • The surface height of the highest table is 109cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is wood.
    • The lighting levels are low to moderate.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, in the main corridor.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is an all gender toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 193cm (5ft 3in x 6ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet seat visual contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 71cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
    • The contrast between the hand dryer and the wall is low.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 86cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the ground floor, in the central corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the main entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.