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Summary

• View information about opening hours
• The most accessible entrance has manual doors and steps.
• This entrance is Main Entrance, located to the south east of the building.
• There are 2 floors once inside.
• There is stepped access once inside.
• There is a member of staff available for help and assistance.
• The following are also available: audio format information, seating, maps and large print information.
• Toilet and changing facilities available include: a standard toilet.
• There are 0 toilets with adaptations for disabled people.
• The standard toilet surveyed can be found to the left as you enter the reception from the main entrance.

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Parking

• This site does not have a car park.
• Nearby parking includes: a public car park.
• There is not a designated drop-off point.
• There is a Pay and Display public car park approximately 200m from the venue (Milton Place Car Park). It is located off Ordnance Road and operated by Gravesham Borough Council.

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Public Transport

• The nearest bus stop is on Harmer Street, approximately 375m from the venue. Buses stop on the left hand side of the road when facing the clock tower and provide a direct service to Rochester and Chatham.
• The nearest train station is Gravesend.
• Gravesend Station is approximately 0.6 miles away, providing direct rail links to London, Dartford, Medway, Faversham and Ramsgate.

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Entrance

• The entrance surveyed is located to the south east of the building, leading in from Fort Gardens.
• There is not step-free access at this entrance.
• There are 2 steps.
• The steps are not clearly marked and there are no handrails.
• There is a single manual door which opens away from you.
• The width of the opening is 80cm.
• There is a second set of doors.
• There is a single manual door which is permanently held open.
• The width of the opening is 75cm.
• Both doors are light and easy to open.

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Getting Around

• There is not step-free access throughout the majority of the building.
• The majority of walkway widths on the route to the room are under 120cm.
• There are bench seats and a mixture of chairs with and without armrests available throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to uneven floorboards.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low in some areas.
• There is no (or very little) background noise here.
• The building does not have a hearing assistance system.
• Audio guides are available free of charge from reception.

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Visitor Centre (Reception and Priests House Exhibit)

• The door is manual, is permanently held open and has a good colour contrast with the surrounding walls.
• The width of the door opening is 75cm.
• Some of the flooring is smooth and even.
• Where the flooring is not smooth or even, this is due to uneven floorboards.
• There is not step-free access to the counter.
• The height of the counter is 86cm.
• There is a low level section at the recommended height for seated users (between 76cm - 86cm).
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• There is no (or very little) background noise here.
• Lighting levels are low in the area.
• Admission is free, although donations are gratefully received. There is a small selection of books, posters, postcards, and leaflets which can be purchased. Only cash is accepted for payment. The Chantry Heritage Centre exhibition begins in the same room as the visitor centre/reception area - this is the Priests House Exhibit. Information is provided in pictorial, written text (information board) and audio guide formats.

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Steps (Reception and Priests House to Altar Room)

• There are 2 steps.
• The steps are clearly marked but there are no handrails.
• Lighting levels are low.
• The flooring is very uneven. The doorway here has no door, but is narrow (65cm) and has limited headroom (175cm).

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Attraction / Exhibit (Altar Room)

• There is not step-free access to or throughout this area.
• The entrance for this area is under 75cm wide.
• The majority of walkways are not 150cm+ wide.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: audio guides, pictorial and information board.
• The area does not have a hearing assistance system.
• There are no seats in this area.
• All flooring in the area is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low here.

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Attraction / Exhibit (Chapel Room)

• There is step-free level access to and throughout this area.
• The majority of walkways are 150cm+ wide.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: audio guides, pictorial and information board.
• The area does not have a hearing assistance system.
• There are no seats in this area.
• All flooring in the area is smooth and even.
• Lighting levels are low here.
• You can only enter this room through the Altar Room. The passageway into this room has low headroom (179cm).

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Stairs (Upstairs Exhibits)

• The floors which are accessible by stairs are G, 1.
• There are 10 steps between floors.
• The steps are not clearly marked but there are handrails on both sides.
• Lighting levels are low at these stairs.

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Steps (Landing to Barrack Room)

• There are 2 steps.
• The steps are not clearly marked and there are no handrails.
• The ceiling height is low here (186cm).

You are on Attraction / Exhibit (Barrack Room). Skip to the next section.

Attraction / Exhibit (Barrack Room)

• There is not step-free access to or throughout this area.
• The majority of walkways are 150cm+ wide.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: audio guides, information board, tactile and pictorial.
• The area does not have a hearing assistance system.
• There are bench seats in this area.
• Some of the seating is fixed.
• All flooring in the area is smooth and even.
• Lighting levels are good here.
• This room is located straight ahead at the top of the stairs, up two further steps (see separate steps section).

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Steps (Barrack Room to Tudor Room)

• There are 3 steps.
• The steps are not clearly marked and there are no handrails.
• The going of the steps is very shallow (20cm). The steps also have very limited headroom (169cm).

You are on Attraction / Exhibit (Tudor Room). Skip to the next section.

Attraction / Exhibit (Tudor Room)

• There is not step-free access to or throughout this area.
• The entrance for this area is under 75cm wide.
• The majority of walkways are not 150cm+ wide.
• There is no (or very little) background noise here.
• The following may be experienced on the tour: strong smells and interactive video effects.
• Exhibit information includes the following formats: information board, audio guides, pictorial, interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm), television/screen and tactile.
• The area does not have a hearing assistance system.
• There are a mixture of chairs with and without armrests in this area.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to uneven floorboards.
• Lighting levels are low in some areas.
• There are two low beams with a headroom of 180cm. This room can be accessed from the top of the stairs via the Barrack Room or Upper Priests House.

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Ramp or Slope (Tudor Room to Upper Priests House)

• The ramp is steep .
• The ramp does not have handrails.
• Lighting levels are low.

You are on Steps (Landing to Upper Priests House). Skip to the next section.

Steps (Landing to Upper Priests House)

• There are 5 steps.
• The steps are not clearly marked and there are no handrails.
• Lighting levels are low.

You are on Attraction / Exhibit (Upper Priests House). Skip to the next section.

Attraction / Exhibit (Upper Priests House)

• There is not step-free access to or throughout this area.
• The entrance for this area is under 75cm wide.
• The majority of walkways are 150cm+ wide.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: pictorial, information board and audio guides.
• The area does not have a hearing assistance system.
• There are chairs without armrests in this area.
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, this is due to uneven floorboards.
• Lighting levels are low in some areas.
• There are steep sloping areas of the floor (photographs 3, 6, and 7). This room is located to the left at the top of the stairs, up an additional 5 steps.

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Accessible Toilet

• There is not an accessible toilet.

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Standard Toilet

• There is a manual door which opens outwards and has a poor colour contrast.
• The shared standard toilet was surveyed.
• The wash basin tap type is lever.
• Lighting levels are low in the cubicle.
• There is a very narrow opening width to enter the facility (55cm). The facility is intended for staff and volunteers only, and would only be used by visitors if absolutely necessary.