You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this building include: exhibition rooms, a shop and a reception.
• Additional amenities in this building include: a visitor information centre.
• The most accessible entrance has manual doors, doors permanently held open, a slight ramp/slope, automatic doors and gates.
• This entrance is the main entrance.
• There are 3 floors once inside.
• Other floors can be accessed via: standard lift and stairs.
• There is step-free access once inside with lift access to other floors.
• There is a member of staff available for help and assistance.
• The following are also available: seating and a clearly signed hearing assistance system.
• At the time of our visit the hearing assistance system was working.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
• The toilet with adaptations for disabled people surveyed can be found on the ground floor.
• This toilet with adaptations for disabled people is approximately 20m from the main entrance.
• The standard toilets surveyed can be found on the ground floor.

You are on Parking. Skip to the next section.

Parking

• This building does not have a car park.
• Nearby parking includes: an open air public car park.
• There are 4 Blue Badge spaces in a car park to the rear of the museum building in Queen Street.
  The nearest public car park with standard parking is in Fishmonger's Lane which is approximately 150 metres from the museum. This car park has two Blue Badge spaces.

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Public Transport

• There is a bus stop within approximately 150m of the building.
• The nearest bus stop is in Castle Street with direct links to Westbury Road, Temple Ewell, and Dover.
• The nearest train station is Dover Priory.
• Dover Priory Station is approximately 0.5 miles away with direct links to Folkestone Central, Ashford International, Ramsgate, London St. Pancras International and London Charing Cross.

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Equipment and Resources to Borrow

• Equipment cannot be borrowed or hired.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• The entrance surveyed is located at the front left side of the building.
• There is step-free access via ramp at the entrance.
• The slight ramp is over 150cm wide, with a handrail on the left going up.
• There are double automatic doors which open towards you.
• The width of the opening is 145cm.
• There is a second set of manual doors which are permanently open.
• The width of the opening is 158cm.

You are on Visitor Reception (Visitor Information Centre and Shop). Skip to the next section.

Visitor Reception (Visitor Information Centre and Shop)

• There is step-free level access into the area.
• There is step-free level access around the area.
• The majority of aisle widths are over 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• All flooring is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access to the counter.
• The height of the counter is 92cm.
• There is a low level section at a suitable height for a wheelchair user.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are chairs with armrests available in the visitor reception.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.

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Getting Around

• There is step-free access, via lift, throughout the majority of the building.
• There are chairs with armrests and chairs without armrests available throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low in some areas.
• There is background noise here.
• The building does not have a hearing assistance system.

You are on Attraction / Exhibit (Archaeology Gallery - Ground Floor). Skip to the next section.

Attraction / Exhibit (Archaeology Gallery - Ground Floor)

• There is step-free level access into the area.
• The majority of walkway widths are between 120cm and 180cm.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: pictorial, information board and television/screen.
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are chairs without armrests available in the area.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low in some areas.

You are on Entrance (Toilets - Ground Floor). Skip to the next section.

Entrance (Toilets - Ground Floor)

• The entrance surveyed is located on the ground floor, to the rear left of the Archaeology Gallery.
• There is step-free level access at the entrance.
• There is a single automatic door which open towards you.
• The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 75cm.
• There is a small lip on the threshold of the entrance with a height of less than 1.5cm

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Toilet with Adaptations (Right Hand Transfer - Ground Floor)

• This toilet is located on the ground floor, to the rear left of the Archaeology Gallery.
• There is step-free level access into the toilet.
• This toilet is approximately 20m from the main entrance.
• There is written text signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a locking handle (with a RADAR key to access).
• The dimensions of the cubicle are 165cm x 198cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 97cm from the side of the toilet pan to the wall.
• There is a wall sensor flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: wash basin, soap dispenser and toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 40cm.
• The height of the toilet roll holder is 130cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 89cm.
• The height of the towel dispenser is 102cm.
• The height of the hand dryer is 90cm.
• The height of the baby change is 92cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a sanitary bin, a padded back rest for seat, a nappy/incontinence items bin and a waste bin with lid.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the internal door, all grab rails and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the toilet seat and the floor.
• Lighting levels are moderate to good.

You are on Standard Toilet (Ground Floor). Skip to the next section.

Standard Toilet (Ground Floor)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 64cm.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 61cm.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, M, 1.
• Externally the lift has: buttons with a high colour contrast to the surroundings, a door with a high colour contrast to the surroundings and controls at a suitable height for a wheelchair user.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 129cm.
• The dimensions of the lift are 146cm x 193cm.
• Internally the lift has: buttons with a high colour contrast to the surroundings, a visual floor indicator and controls that are not at a suitable height for a wheelchair user.
• Lighting levels are low.

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Stairs

• The floors which are accessible by stairs are G, M, 1.
• The number of steps between floors varies from 10.
• The steps are clearly marked with a handrail that switches sides.
• The highest step is 16cm high.
• There are evacuation chairs on floors M and 1.

You are on Entrance (Special Exhibitions - Mezzanine Floor). Skip to the next section.

Entrance (Special Exhibitions - Mezzanine Floor)

• The entrance surveyed is located on the mezzanine floor, to the right as you exit the lift.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 158cm.

You are on Attraction / Exhibit (Special Exhibitions - Mezzanine Floor). Skip to the next section.

Attraction / Exhibit (Special Exhibitions - Mezzanine Floor)

• The majority of walkway widths are between 120cm and 180cm.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: pictorial, information board and television/screen.
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are bench seats and chairs without armrests available in the area.
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Lighting levels are low in some areas.

You are on Entrance (Bronze Age Boat Gallery - First Floor). Skip to the next section.

Entrance (Bronze Age Boat Gallery - First Floor)

• The entrance surveyed is located on the first floor, to the left as you exit the lift.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 143cm.
• There is a second set of automatic doors which open towards you.
• The width of the opening is 145cm.

You are on Attraction / Exhibit (Bronze Age Boat Gallery - First Floor). Skip to the next section.

Attraction / Exhibit (Bronze Age Boat Gallery - First Floor)

• The majority of walkway widths are between 120cm and 180cm.
• There is background noise here.
• Exhibit information includes the following formats: pictorial, information board, television/screen, interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm) and multi-language audio.
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are bench seats and a mixture of chairs with and without armrests available in the area.
• The following furniture is permanently fixed: some of the chairs.
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Lighting levels are low.

You are on Entrance (Film Show - First Floor). Skip to the next section.

Entrance (Film Show - First Floor)

• The entrance surveyed is located at the rear of the Bronze Age Boat Gallery on the first floor.
• There is step-free access via ramp at the entrance.
• The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
• There are double automatic doors which open towards you.
• The width of the opening is 147cm.

You are on Attraction / Exhibit (Film Show - First Floor). Skip to the next section.

Attraction / Exhibit (Film Show - First Floor)

• The majority of walkway widths are between 120cm and 180cm.
• There is background noise here.
• Exhibit information includes the following formats: audio guides and multi-language audio.
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are bench seats and chairs with armrests available in the area.
• The following furniture is permanently fixed: some of the chairs.
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Lighting levels are low.

You are on Entrance (Dover History Gallery - First Floor). Skip to the next section.

Entrance (Dover History Gallery - First Floor)

• The entrance surveyed is located to the right as you exit the lift on the first floor.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 158cm.

You are on Counter (Dover History Gallery - First Floor). Skip to the next section.

Counter (Dover History Gallery - First Floor)

• There is step-free level access to the counter.
• The height of the counter is 95cm.
• There is not a low level counter at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are moderate to good.
• There is background noise here.
• The counter does not have a hearing assistance system.

You are on Attraction / Exhibit (Dover History Gallery - First Floor). Skip to the next section.

Attraction / Exhibit (Dover History Gallery - First Floor)

• The majority of walkway widths are between 120cm and 180cm.
• There is background noise here.
• The following may be experienced on the tour: sudden loud noises.
• Exhibit information includes the following formats: pictorial, television/screen and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are chairs without armrests available in the area.
• All flooring in the area is smooth and even.
• Lighting levels are low in some areas.