Access Guide
Summary
- There is onsite parking available here with designated Blue Badge parking.
- The most accessible entrance has: a slight ramp/slope and manual doors.
- There is step free access once inside.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
- This accessible toilet is approximately 25m from the main entrance.
- This venue also has the following available: seating.
Parking
- This venue has a car park .
- This is an open air car park with a loose chippings surface.
- Parking is free for all users.
- There are 4 Blue Badge parking bays.
- The nearest Blue Badge bay is 250m from the entrance.
- Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces, loose chippings, a squeeze or offset gap and slopes/ramps.
- There is not a designated drop-off point.
Public Transport
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Hever.
- Hever Station is approximately 1.1 miles away.
Entrance
- There is ramped/sloped access at this entrance.
- There is a slope with a slight gradient and a width of at least 150cm .
- The slope does not have handrails.
- There are double manual doors which are permanently held open.
- The width of the opening is 176cm.
- There is not a second set of doors.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is step-free access.
- There is a counter where food and drink can be ordered, a buffet counter and staff can provide assistance.
- Menu types include; written wall menus and counter menus.
- Menus are easy to read.
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- There may be background noise here.
- There is not a low level counter at the recommended height for wheelchair users.
- The seating area has: room for a wheelchair user, tables which are accessible to wheelchair users and chairs without armrests.
- The seating area does not have: a priority table.
- There are some tables which are at a recommended height for wheelchair users.
- Some flooring in the area is smooth and even.
- The flooring surface is not smooth and even due to gravel.
Toilet with Adaptations (Right Hand Transfer)
- There is step-free access into the accessible toilet.
- There is a manual door which opens outwards and has a high colour contrast.
- The door has a twist lock.
- The width of the accessible toilet door opening is 87cm.
- The dimensions of the cubicle are 152cm x 210cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 73cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- The following grab rails are available: a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin, a horizontal grab rail on the non transfer side and a horizontal grab rail on the door.
- There is a dropdown rail on the transfer side.
- Lighting levels are low in the cubicle.
- The following have a high colour contrast with their surroundings: some grab rails and the internal door.
- The following have a less clear colour contrast with their surroundings: the floor, the toilet seat, the dropdown rail and some grab rails.
- There a pull cord emergency alarm but it is not at a recommended height for a seated user.
- The cubicle also has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The wash basin tap type is lever mixer.
- The following fixtures are at the recommended height: the toilet seat, the toilet roll holder and the soap dispenser.
- The following fixtures are not at a recommended height: the wash basin, hand dryer and the baby changing facility.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
Standard Toilet(s)
- There is step-free access into the toilet(s).
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The wash basin tap type is sensor.
- There is a baby change facility which is not at a recommended height.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Hever Castle link (new tab) - click here
- Hever Castle - Courtyard Shop link (new tab) - click here
- Hever Castle - Grounds and Lake Walk link (new tab) - click here
- Hever Castle - Hever Shop link (new tab) - click here
- Hever Castle - Information Centre link (new tab) - click here
- Hever Castle - Military Museum link (new tab) - click here
