Access Guide
Overview
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About
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- Facilities available in the venue include: a pool, gym and a studio.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Highams Park station.
- The nearest bus station is Grove Road - stop P.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground floor and 1st floor can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor and 1st floor.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located to the left of the building, in the changing area.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located to the left of the building, in the changing area.
- Standard changing facilities are located to the left of the building.
Parking
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Car Park
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- The car park is located in front of the leisure centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 235cm (width) x 471cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 3m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
- There is a drop-off point for coaches only.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 116cm.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 120cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left after the entrance.
- The distance from the entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 113cm to 128cm from the floor.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There are security barriers which are operated by key card.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Lift
- The lift surveyed is located to the left of the building.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access.
- The ground floor and 1st floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 81cm.
- The internal dimensions of the lift are 108cm (width) x 146cm (depth).
- The internal lift control buttons have a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left of the building.
- There are double manual doors to access the stairwell.
- The ground floor and 1st floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Studio)
- The room is located on the 1st floor.
- The distance from the lift is 6m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 170cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Gym
- The gym is located on the 1st floor.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 184cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Room with Adaptations
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Location and Access
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- The changing room surveyed is located in the changing area.
- The distance from the entrance is 20m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a wheel-in shower.
- The dimensions of the changing room are 231cm (width) x 197cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are multiple coat hooks.
- The coat hook is 168cm from the floor.
- The height of the baby change facility when in use is 75cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head.
- There is a shower seat.
- The shower seat is 45cm from the floor.
- The shower controls are lever mixer.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the leisure centre.
- The distance from the entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 187cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 116cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
