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Higham Hill Library

North Countess Road, Walthamstow, London, E17 5HS

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Access Guide

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Overview

Parking

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 149cm.
  • The doors have a high visual contrast.
  • There is a second single automatic door.
  • The second door opens away from you.
  • The push pad for the automatic doors is at a height of 93cm.
  • The width of the opening is 80cm.
  • The second door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 96cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the left after the entrance.
  • The distance from the entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 97cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 82cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 125cm to 138cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Library

  • There is step-free level access throughout the library.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high visual contrast.
  • Seating available in the library includes: chairs without armrests and benches.
  • Furniture available in the library includes: tables and desks.
  • Some desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: large print.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right after the entrance.
    • The distance from the entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 246cm (width) x 260cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 150cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 81cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a second wash basin with a height of 80cm.