Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Highams Park station.
- The nearest bus station is St Anne's Parish Church - stop HU.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the rear seating area and the standard toilets.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- Toilets with adaptations are located to the right of the restaurant.
- The toilet with adaptations has a left hand transfer space.
- The male and female toilet facilities are located on the 1st floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptions, to the right of the restaurant.
Parking
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located to the left of the car park.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is under 75cm wide with no handrails.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 144cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free and vegetarian.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located straight ahead after the entrance.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the rear seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Seating Area (External Seating)
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Location and Access
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- The external seating area is located in front of the entrance.
- The most accessible route has slight ramps or slopes.
- There is step-free access via slope into this area.
- The slope has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- The following areas have step-free access via ramps or slopes: some seating.
- The following areas have stepped access: some seating.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables and picnic tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located straight ahead and to the right after the entrance.
- The distance from the entrance is 2m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 92cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 203cm (width) x 207cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 144cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 114cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 78cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located at the rear of the restaurant.
- The ground floor and 1st floor can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
